Do not do business with Pigeon Mountain Trading Company, they are honorless I ordered 2 nucs, each was supposed to have a queen, only one of the nucs had a queen. They were 2 weeks late for delivery, and when they arrived the only one with a queen in it was completely destroyed, only a handful of bees survived. When I tried to contact Pigeon mountain they completely ignored me. I requested they send me at least the missing queen to keep the remaining colony alive but they couldnt care less about their customers, do not do business with Pigeon Mountain Trading Company they do not honor their contracts.

ALLWERE NICE ON PHONE ALLWERE NICE ON PHONE, PARTS DID NOT FIT MY APPLICATION AND THE SET SCREWS WERE MISSING FROM THE BAG, BUT OTHER THAN THAT ALL WAS FINE. SUGGEST SOMEONE DOUBLE CHECK THE ORDER SO OTHERS GET WHAT IS SHOWN IN CATALOGUE.

Web page charges incorrectly/warehouse sends wrong merchandise I ordered honey jars from PMT in full compliance with their webpage. I live out of state and decided to take a long (2 hr one way) drive to pick up the jars in the store. I clicked Store Pickup on the web page and selected a date/time for pickup. Upon arrival, they had jars from the warehouse, ready to go. Unfortunately, they were the WRONG jars. It took about an hour of standing around but a fine young man went to the warehouse and got the correct jars. Ok, a wasted hour after driving 2 hours isn't that big of a deal (I guess). The next day I received a phone call from the manager of PMT saying that I left without paying GA sales tax. I reminded her that I paid online and their computer software did not charge me. To me, she was putting the onus on me, saying that I left without paying the sales tax. I told her that if they were supposed to have charged tax I would have paid it, but they never said anything about it and their store website did not charge it either. I was subsequently emailed an invoice with a note to "Pay within 24 hrs". As frustrating as this is, I always try to do the right thing, so I paid the invoice within the time limit. I had problems getting an order correct last year too. Time to find another bee supply store.

Item price incorrectly listed on hive top feeder Item price incorrectly listed on website - would have purchased item elsewhere had I known true cost. Extremely overpriced.

Upon arrival Upon arrival, over 2/3s of the bees were dead. The size of the bees were about the size of my fist, perhaps a little smaller. I am hoping to take some of my brood from another hive as they haven't seemed to be able to gain much ground but with the probiotics and bee pollen and feeder, they are maintaining themselves.