debra
GBgreat job installation was in a timely manner. no mess. no fuss. ive been sick this past month, so i haven't enjoyed the tv. i just got internet. so we can enjoy the other shows.thanks.
Sandra Barker
GBWhen I called regarding promotion i … When I called regarding promotion i only wanted internet. I was offered a promotion that I acceped. That included bundling and able to watch up to 4 tvs. I explicitly asked her to confirm that and also was my final bill what she quoted. In addition the week before installation I looked on line and that promotion was over. I called to confirm that It included viewing on up to 4 tvs. After pulling up my account the answer was yes. Each time I was at work and speaker was on so colleagues can confirm as well. On day of installation upon arrival of tech. He said he had an order for ONE tv. He called in and after being transferred 3 times with him and myself speaking to folk OVER 20 minutes we were told that they could not honor that promotion. It was for 1 tv and offered a higher promtion. I couldn't believe tech did not have a direct line and was transferred around. He was very nice and patient. I declined. I could've accepted Comcasts' offer. I took off a days work for nothing.
Barbara williams
GBHorrible Have been promise 3 installation dates no call back no right resolution no response contacting Better Business Bureau and Attorney General
Bonnie Hughes
GBWhat you are told Was told on phone I could bundle then given number for internet to bundle. But frontier does not partner with direct tv so that was wrong. Was told first month free . Was installed on 18th and charged on 19th and told when I called that that was wrong . I can only assume they you are told anything to sign up!
Babs
GBTerminating Service I terminated service mid Aug '22. After 5 mos I still don't have my $100 refund! I get a diff story every time I call. It's infuriating. I'm close to giving up.