Do not get direct tv We got direct tv because it was part of an internet package with at&t. We don't really watch tv but it was only going to be a few dollars more so we thouht why not. The day we got our internet installed we were told by the guy doing it that we lived in a dead zone and that we wouldn't get enough internet to run even two phones. We gave it a try and he was right. With in less than 24hrs we called at&t to cancel our internet. No problems they have great customer service. When I called direct tv to cancel with them within the 24hours window they give you to do so I was shocked. I have never been treated so poorly by any customer service team. The guy did everything he could to get me to stay and wouldn't take no for an answer. I tried to be nice but after telling him about 25 times that we only got the channels because it was cheap with the package and that we didn't need it alone so I wanted to cancel, I was very upset. I finally had to tell him that I would like to talk to someone else that could actually help me with my problem and he screamed at me! I have never been treated so poorly and then when he finally canceled my service I had some questions about how to send the items back and he just hung up on me! A few days later I calmed down and decided to call direct tv again to have some questions answered about billing and the same thing! This other guy wouldn't stop trying to get me to sign back up with them and I told him very calmly that I just have a question regarding my bill so after I FINALLY got him to answer my question he just hung up on me! They hire a bunch of rude people who care about nothing but getting you signed up. I will let everyone I know that direct tv is the worst company you can go to to get channels and if your reading this review because your thinking about getting direct tv DONT! If you do anything other than give them your money they treat you like a piece of garbage.

Terminating Service I terminated service mid Aug '22. After 5 mos I still don't have my $100 refund! I get a diff story every time I call. It's infuriating. I'm close to giving up.

No call no show no call back when I called!!! No one called or showed for our installation we took off work half a day for nothing! I called to find out where the tech is an they were suppose to call me back iin 30 minutes now its 7 hours past my installation an I still havent heard a work feom DIRECTTV!! UNACCEPTABLE!!

Over charged after the first year, not worth it! I have had Directv for a year and a half and after my year my bill would go up about 30 to 40 dollars every other month. I have one Tv and I am paying $165 when my initial bill was $55 after the first year it was not worth it. I was told a supervisor would contact me about the bill increase two weeks ago and they have done nothing about it. All I have had is a terrible expirence. I would not recommend this to anyone

great job installation was in a timely manner. no mess. no fuss. ive been sick this past month, so i haven't enjoyed the tv. i just got internet. so we can enjoy the other shows.thanks.