Customer service I called the customer service number and was connected to a service in India or the Philippines.i could hardly understand what the lady was saying,she asked me to repeat my ss number five times and I was kept on the phone for 45minutes.when the technician came out he had the wrong address and no supplies to hook me up because customer service got my order wrong.i then called to customer service here in the states and was able to speak to someone I could understand and they knew exactly what I wanted,they were more professional and I was only on the phone for 30 minutes.i got great deals and I'm very satisfied.thank you

I don't get it I've been on the phone for an hour, I've been charged for a package deal and now I am having issues with getting internet set up! I don't understand

When I called regarding promotion i … When I called regarding promotion i only wanted internet. I was offered a promotion that I acceped. That included bundling and able to watch up to 4 tvs. I explicitly asked her to confirm that and also was my final bill what she quoted. In addition the week before installation I looked on line and that promotion was over. I called to confirm that It included viewing on up to 4 tvs. After pulling up my account the answer was yes. Each time I was at work and speaker was on so colleagues can confirm as well. On day of installation upon arrival of tech. He said he had an order for ONE tv. He called in and after being transferred 3 times with him and myself speaking to folk OVER 20 minutes we were told that they could not honor that promotion. It was for 1 tv and offered a higher promtion. I couldn't believe tech did not have a direct line and was transferred around. He was very nice and patient. I declined. I could've accepted Comcasts' offer. I took off a days work for nothing.

Don't blame family members for what other family member do I don't think it's right that you canceled my account because you want me to pay my dad's bill. I didn't live here where he got that service and yet still they won't give me service because I'm now in the house these to be in. Wasted hours on the phone getting my service Took my money and then put my installation on hold.and asked me to pay his bill to get service at my bill and I should not be penalized for something that someone don't even live in the house anymore.

great job installation was in a timely manner. no mess. no fuss. ive been sick this past month, so i haven't enjoyed the tv. i just got internet. so we can enjoy the other shows.thanks.