I don't get it I've been on the phone for an hour, I've been charged for a package deal and now I am having issues with getting internet set up! I don't understand

No stations due to error 771 I have had Direct since 11/23, it snowed yesterday & I have no channels due to error 771. I called Direct, got transferred to tech support & was on a very long hold, so I hung up. Today we have no snow coming down & I still have no tv. I specifically asked the rep when I ordered direct, when it storms (snow or rain) will my tv go out, he said no because we have more satillites. Well, he lied just to get the sale, I am extremely unhappy thus far and I am sure I will be cancelling Direct in the very near future.

After agreeing to bundle internet and … After agreeing to bundle internet and tv I received a call 12 hours later to tell me that the bundle package I had agreed to was no longer available and would receive two separate bills.

Frustrated Took 5 times to get direct tv set in them they told me I couldn't use my card cause it wasn't a commercial bank good thing I checked cause it took 100 bucks off my card..hot me feeling skeptical now tried asking on if u signed up for direct tv u could get 150 dollar visa card nobody got back with me on that I'm totally new haven't had cable un over 10 years experience trying to set direct tv not good...

When I called regarding promotion i … When I called regarding promotion i only wanted internet. I was offered a promotion that I acceped. That included bundling and able to watch up to 4 tvs. I explicitly asked her to confirm that and also was my final bill what she quoted. In addition the week before installation I looked on line and that promotion was over. I called to confirm that It included viewing on up to 4 tvs. After pulling up my account the answer was yes. Each time I was at work and speaker was on so colleagues can confirm as well. On day of installation upon arrival of tech. He said he had an order for ONE tv. He called in and after being transferred 3 times with him and myself speaking to folk OVER 20 minutes we were told that they could not honor that promotion. It was for 1 tv and offered a higher promtion. I couldn't believe tech did not have a direct line and was transferred around. He was very nice and patient. I declined. I could've accepted Comcasts' offer. I took off a days work for nothing.