Frustrated Took 5 times to get direct tv set in them they told me I couldn't use my card cause it wasn't a commercial bank good thing I checked cause it took 100 bucks off my card..hot me feeling skeptical now tried asking on if u signed up for direct tv u could get 150 dollar visa card nobody got back with me on that I'm totally new haven't had cable un over 10 years experience trying to set direct tv not good...

Customer service I called the customer service number and was connected to a service in India or the Philippines.i could hardly understand what the lady was saying,she asked me to repeat my ss number five times and I was kept on the phone for 45minutes.when the technician came out he had the wrong address and no supplies to hook me up because customer service got my order wrong.i then called to customer service here in the states and was able to speak to someone I could understand and they knew exactly what I wanted,they were more professional and I was only on the phone for 30 minutes.i got great deals and I'm very satisfied.thank you

great job installation was in a timely manner. no mess. no fuss. ive been sick this past month, so i haven't enjoyed the tv. i just got internet. so we can enjoy the other shows.thanks.

Courteouse service. The phone call was very informative and went very well. However, I was promised a $100 gift card for my subscription and after all is said and done, while going through the accompanying e-mails, the offer was reduced to $25.00. What a crooked way to start a two year relationship.

No call no show no call back when I called!!! No one called or showed for our installation we took off work half a day for nothing! I called to find out where the tech is an they were suppose to call me back iin 30 minutes now its 7 hours past my installation an I still havent heard a work feom DIRECTTV!! UNACCEPTABLE!!