Donation Center not a Store After 3 weeks of waiting for my order, I email them asking where it is and they tell me the payment never went through even though they took the money off my card. Literally scammed me and now they won't reply to my emails.

Terrible customer service Bought $300 worth of airsoft equipment from them. Package had a mysterious return to sender request 5 days after it shipped and caused ti to be delayed even more. After the package got here the magszine on the co2 1911 i ordered had a factory defect. Called customer service who said they will ship a new one. 12 days later, no magazine, no confirmation email, no shipping or tracking information, contacted their customer service again, no response.

The first place I bought a gun from… The first place I bought a gun from gave me a horrid product that was similar to a child's toy. Stumbled upon Airsoft Megastore and haven't used any other retailer since. AMS gives quality products and has excellent customer support. I've never had any issues with them, whether it be the product itself or shipping. Highly recommend.

Stay Away: "Fails to deliver a working product" Stay away from the company. Last time I purchased from airsoft megastore was 8 years ago. The product I received did not work upon opening and I sent an email to solve the problem. The representative took 10 days to read my email and then sent a broken replacement part that they believed would work. Clearly, the part did not work and ended up contacting again. The representative waited until the day after the returns expired(21 days) and told me that I am out of luck. This company is unprofessional and unreliable selling broken airsoft gun and not backing customers on their purchases. I recommend stay away from them.

Terrible customer service Would be zero stars if that were an option. I ordered some gifts for my nephews birthday a week and half before his party. After 1 week of the order saying it shipped and not getting a tracking number I called and the rep said the gun was out of stock. Airsoft megastore took no responsibility for the delay and had no intention of correcting the situation. They refused expedited shipping and honoring their prie match guarentee on a similar product. Overall terrible customer service. There are plenty of other online airsoft retailers out there and I will take all future business elsewhere. I would not be surprised if the positive reviews were from employees based on my experience.