Absolutely Cheater My company has purchased 48 sets of stools from this irresponsible website. When we placed an order, they promised anything. We absolutely regretted we had sent full payments to vivedecor (a cheque, not even credit card in full payment). It's business, worth of trust, right? It turns out a disaster. First, we cancel the order which we never receive goods (in writing, totally follow their standard instruction). Second, we never receive the refund. Basically, they stole our money and try to be quite. No response at all. More than $7000 they took (never fulfill the order) that should be returned to us. We are following the legal procedure to get the money back. Please, other people, never consider to do any kind of business with this company!!!

SCAMMERS If you read all the positive reviews you'll notice a pattern under which all of them are written. It's so obvious that they are fake. I bought a coffee table from this web site, and it arrived broken. Wasted 4 months trying to get a hold of them, without any success. I just hope somebody gets them good for all the people they've scammed so far.

Lowest Prices On the Web. I was shipping for a new electric fireplace and located ViveDecor because they offered the lowest price on the internet. I placed my order over the phone with a lady named Nicole who was very very helpful in taking my order and in answering my questions. I placed my order for my Classic Flame Fireplace and I received it in just 5 business days. Everything was quick and easy. The best part was the price. ViveDecor was 200 dollars cheaper than any and all competition. Thanks Vive.

ViveDecor.com = SUPERB Amazing customer service. The entire transaction was smooth sailing. I enjoyed everything from their super duper low prices to their super friendly customer service and their lightning fast shipping. I saved them to my favorites and they are my new supplier. We are more than pleased with our 33" Classic Flame Firebox insert. The beautiful flame is great and the heat it puts out is fantastic. We bought the 33EF022GRA firebox and I used to have a Dimplex unit but I am glad I bought a Classic FLame fireplace instead. Classic FLame is by far better than DIMPLEX. THanks ViveDecor.com I will be shopping again soon.

Terrible customer service by owner, Chris I purchased a 10x12 pergola with assembly after confirming with the owner, Chris that assembly would occur at the same time as delivery. 3 weeks later the delivery co informed me they only provide curbside delivery and they were not the assembly company. Chris then told me a different company would call me in 5 to 7 days to schedule assembly. The wrong item arrived. I wanted to cancel the entire purchase based on the owner Chris' lie about assembly, poor customer service on the phone and delay to return my calls. Chris told me I would be charged shipping and restocking fees if I just cancel the order. He did not apoligize or acknowledge the fact that he lied to me and that they delivered the wrong item. He talked over me several times. When I asked to speak to a manager or someone over him he said he was the boss and the owner.