John citizen
AUsuch a terrible platform such a terrible platform. use Juno or bandcamp
Vee
ZAThe support agents put zero vigor into… The support agents put zero vigor into their work The agent did NOT read my email and assist accordingly The agent (Mariana) did NOT solve my problem The agent has NOT responded to my last email to understand the problem and act accordingly I made another purchase whist making sure the information was correct but I STILL get an incorrect receipt. Apart from that I asked for INVOICES and NOT RECEIPTS WHY SHOULD I KEEP SUPPORTING YOU? **Edit - for the first time in 41 years of being on this planet, I have encountered a company that refuses to provide invoices for purchases made. Inept much? This is a glorified music platform, rather support Juno or Bandcamp
Sine
GBComplete joke of a site Complete joke of a site, you can't re download tracks that have been previously bought and paid for, also had several instances of buying tracks and it being completely the wrong tune. Customer service is as much use as an ash tray on a motorbike. In short, yet another money grabbing organisation, who don't give a monkeys about the customer or music . AVOID LIKE THE PLAGUE !!!! GET OUT OF OUR INDUSTRY
Simon Harris
GBThe most important music store for DJ's! AAAA++++ Beatport is without doubt the most important place for DJ's to discover and get the hottest and latest tracks, the curated playlists and charts are a great guide the quality of the audio is excellent, yes the search speed could be quicker but I get that the site is huge and has a tremendous amount of music which is actually very well organised. I have just subscribed to their streaming service too that works well with Traktor - thanks guys! AAAA++++
Alexander
GBDuplicated Hype releases They need to change their system that is running the hype services. Every week they are constantly duplicating same releases for sometimes more than 3 weeks. Hype seem like a scam for low budget labels that are just trying to get some recognition. Please fix this issue!