Vee
ZAThe support agents put zero vigor into… The support agents put zero vigor into their work The agent did NOT read my email and assist accordingly The agent (Mariana) did NOT solve my problem The agent has NOT responded to my last email to understand the problem and act accordingly I made another purchase whist making sure the information was correct but I STILL get an incorrect receipt. Apart from that I asked for INVOICES and NOT RECEIPTS WHY SHOULD I KEEP SUPPORTING YOU? **Edit - for the first time in 41 years of being on this planet, I have encountered a company that refuses to provide invoices for purchases made. Inept much? This is a glorified music platform, rather support Juno or Bandcamp
Franchize
GBThey Keep Everything!! This website, is in cahoots, with a distribution label, by the name of Octiive/IIP-DDS. The label is a scam, and BeatPort, feels as if, they can keep every dollar, of an artist's revenue, after providing much proof, of a fraudulent music label. I've contacted them using legal(at)beatport.com email address, and no reply. I reported them to the BBB, and now their tryna play nice, but still no resolution.
Simon Harris
GBThe most important music store for DJ's! AAAA++++ Beatport is without doubt the most important place for DJ's to discover and get the hottest and latest tracks, the curated playlists and charts are a great guide the quality of the audio is excellent, yes the search speed could be quicker but I get that the site is huge and has a tremendous amount of music which is actually very well organised. I have just subscribed to their streaming service too that works well with Traktor - thanks guys! AAAA++++
Reece Johnson
AUBeatport could not make a worse… Beatport could not make a worse experience if they tried. Unfortunately me and other DJS end up coming back sometimes if other places don't have the track we are after. It is a frustrating experience every time. Making me log in twice every-time and never keeping me signed in even after clicking the keep signed in button. Login once at main screen, then go to add something to my cart and it makes me sign in again. This is after waiting 5 minutes for the page to load compared to 2 seconds like traxsource. Get your sh** together beatport, this has been happening for years
Marcix
FRI offered to sell the soundbank I… I offered to sell the soundbank I create too beatport. After watching the long and explicit demo video I made they were very interested until I politely refused to send the soundbank for a vague "reviewing" reason. Then no answer. I thought better safe than sorry, they could just robb me ver easily. Now that I see all the bad reviews on trustpilot I'm happy I made that decision