The support agents put zero vigor into… The support agents put zero vigor into their work The agent did NOT read my email and assist accordingly The agent (Mariana) did NOT solve my problem The agent has NOT responded to my last email to understand the problem and act accordingly I made another purchase whist making sure the information was correct but I STILL get an incorrect receipt. Apart from that I asked for INVOICES and NOT RECEIPTS WHY SHOULD I KEEP SUPPORTING YOU? **Edit - for the first time in 41 years of being on this planet, I have encountered a company that refuses to provide invoices for purchases made. Inept much? This is a glorified music platform, rather support Juno or Bandcamp

I purchased £40 worth of music I purchased £40 worth of music Clicked next to be taken to the download page and some MSDOS text appeared at the top of the screen and was not presented the download page. When going to my Downloads section Nothing there Beatport have taken my Cash Over 4 days raised 10 support Tickets with their so called support center with not one single reply, Just note saying takes 48 hours for response. Can not believe this company can be allowed to operate like this. Next stop Trading Standards and contact bank to claim back my Money.

Duplicated Hype releases They need to change their system that is running the hype services. Every week they are constantly duplicating same releases for sometimes more than 3 weeks. Hype seem like a scam for low budget labels that are just trying to get some recognition. Please fix this issue!

I offered to sell the soundbank I… I offered to sell the soundbank I create too beatport. After watching the long and explicit demo video I made they were very interested until I politely refused to send the soundbank for a vague "reviewing" reason. Then no answer. I thought better safe than sorry, they could just robb me ver easily. Now that I see all the bad reviews on trustpilot I'm happy I made that decision

I would have rated by 1-star I am tempted to give 1-star, because of totally unmonitored website for years. bunch of functionalities have been broken, I have reported all support persons multiple times for about 10+ bugs, and they never ever fixed even simple things. Re-authorization issue for years unfixed. totally ignorant service to users needs