Complete joke of a site Complete joke of a site, you can't re download tracks that have been previously bought and paid for, also had several instances of buying tracks and it being completely the wrong tune. Customer service is as much use as an ash tray on a motorbike. In short, yet another money grabbing organisation, who don't give a monkeys about the customer or music . AVOID LIKE THE PLAGUE !!!! GET OUT OF OUR INDUSTRY

The support agents put zero vigor into… The support agents put zero vigor into their work The agent did NOT read my email and assist accordingly The agent (Mariana) did NOT solve my problem The agent has NOT responded to my last email to understand the problem and act accordingly I made another purchase whist making sure the information was correct but I STILL get an incorrect receipt. Apart from that I asked for INVOICES and NOT RECEIPTS WHY SHOULD I KEEP SUPPORTING YOU? **Edit - for the first time in 41 years of being on this planet, I have encountered a company that refuses to provide invoices for purchases made. Inept much? This is a glorified music platform, rather support Juno or Bandcamp

Even though I cancelled my free trial Even though I cancelled my free trial, they still changed me!!! I am demanding a refund of £29.99. on top of that they also have music selections for the price! DONT BUY!!!

Poor Value, Sluggish to a Standstill The site has always been sluggish, but since recent updates, this has worsened tenfold. Links are broken, or inactive and there seems to be loads of coding issues. 106 errors, 28 warnings on one page alone. It takes several minutes for a single page to load, and tracks don't play when clicked. I can't even access my shopping cart to make a purchase. It is almost completely unusable. I consider the site, broken and in need of urgent repair. As a subscriber, I am considering putting my money elsewhere. I am not getting anywhere near value for money.

Overall a great product. 2 improvements will take it to a 5 star As a DJ: Website design and song catalog is amazing. It's easy to find, sample, purchase and download tracks. As a label/artist manager: It's super easy to request and update to the profile picture, bio and also enroll in Beatport Hype. What would take my review to a 5 star: - I wish the site loaded quickly after hitting the search button. - I also wish the site used cookies/cache to remember my login credentials on my personal laptop.