Vela Card

8303 Southwest Freeway, 77074, Houston, United States
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3.15
Based on 20 Reviews

5

50.00%

4

5.00%

3

0.00%

2

0.00%

1

45.00%
About Vela Card

At Vela Card, we specialize in custom metal credit cards and business cards. We offer pre-designed metal credit cards and custom metal credit cards with your logo or text. We also offer NFC business cards and luxurious metal business cards.

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Mike S
US

Horrible Horrible. Customer service is not existent. Found the owners Instagram and claimed it wasn’t him even though the LLC is registered to him. I may have don’t 30 calls in 3 days and none of them were picked up.

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Haley Bellamy
US

Issue With Print The Card quality is fine, but the numbers are incorrect. The communication from the company is poor so it's hard to contact them for the issue, so hopefully this helps. Can I return my card to be redone, alongside a new card to have the chip reinserted?

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MeetUs Vlog Squad
US

Issue with card, zero customer service, no response. Avoid I ordered a custom card. Took a week before I received it. Couple weeks later I go and use the card while traveling, the chip doesn’t work. Thankfully the strip worked. I believe their website says I have a year warranty or something. I’ve tried to email several times and no response. I just wanna know if they have a warranty and what I can do to have this fixed.

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Romain L.
US

Never responded to emails or… Never responded to emails or voicemails. Generated a tracking number that never updated but stated pre-shipping for over a week. They advertise that work on your order the same day and ship it back the same day - lies. Since they never cared to communicate nor respond, I had to cancel my card and get a replacement by fear of being lost. Then, the card magically appeared a week later...the tracking finally updated...It was pointless because I already canceled it and got a replacement from my bank. You get what you pay for...the competition is more expensive but they are top notch in communication.

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Di
US

After several attempts to reach out After several attempts to reach out, to confirm the reception of my card, no feedback was given, ended up having to cancel my card. This was over a month and half time frame.

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