Paul J
GBConsistent good service OK, so I'll preface this review with the statement that I don't like reviews. It can be hard to know how an individual perceives their situation, and almost never is there an experience without the emotional element. I prefer to discuss interactions objectively. In the case of my experiences with Fab Glass and Mirror, I have ordered two very different products with almost a year in between each order and both times, they communicated effectively, delivered within the times projected and the product came as expected. I don't wish to discredit the experiences others may have had, but I genuinely feel that the products I needed were fairly priced and given the materials were manufactured after I ordered them, the timelines were reasonable. I will likely order from them again.
Mike Lenox
GBI purchased a replaced for my bay… I purchased new glass with frame for my bay window. From the ordering process online, which is outstanding, to the processing time, shipping process and the product itself were all outstanding. I would, without a doubt, use them again and would suggest their company to anyone looking for a product they supply. Mike L
B thomas
GBpurchased a "mirror"SENT GLASS, no refund court purchased a "mirror". never got a confirmation, had to fight charge on credit card. they sent a piece of glass. I ordered a mirror. went thru all "their" process to get the refund, 13 phone calls constantly. never received refund, these people are scammers now have to sue thru court system. DO NOT PURCHASE ANYTHING FROM THIS COMPANY
Ted Geiger
GBMaster Shower From ordering, measuring, delivery and ultimately my personal installation, the FG&M team were fantastic and supportive with drawings and videos to aid in the installation. The glass is high quality and easy to work. I highly recommend the FG&M team.
Reb T.
GBGreat customer service!! Thank you, Fab Glass! My 46" round 1/2" thick beveled glass table top looks great! When FedEx destroyed the more than sufficient packaging and damaged the table top . . . on 2 different shipments! . . . before delivery, you all kept communications open, very prompt, and very helpful! The 3rd table top shipped finally arrived whole, although FedEx still banged up the packaging. Thanks for working with me through all the FedEx mishaps.