Katie
GBI previously rated my experience as a 2… I previously rated my experience as a 2 because the item, while not defective, did not come as the sales rep explained it to me. Following my review the company immediately followed up with me and we came to a resolution. I have updated my review based on the fact that the company cares enough to monitor feedback and follow through when necessary.
Reb T.
GBGreat customer service!! Thank you, Fab Glass! My 46" round 1/2" thick beveled glass table top looks great! When FedEx destroyed the more than sufficient packaging and damaged the table top . . . on 2 different shipments! . . . before delivery, you all kept communications open, very prompt, and very helpful! The 3rd table top shipped finally arrived whole, although FedEx still banged up the packaging. Thanks for working with me through all the FedEx mishaps.
Jerre Creske
GBWe needed a glass top for a new piece for our bar… We needed a glass top for a new piece of furniture we had recently purchased. Found Fab Glass on the internet and since it was close went over personally to order the piece. Met with Peter Jablonski and he handled everything, panelessly (pun). The only issue I had was it's a two person job to unpack the glass. I was worried about the transit since it was coming from Ohio but it arrived it great shape. It took longer to unpack than it did to order it. I was very pleased how the transaction went. These are good folks with an attention to detail.
customer
GBHappy with it! There was good communication between us. The glass came when it was projected to come. Was really packaged very well, I was impressed by that. I'm very happy with the product.
Mike Lenox
GBI purchased a replaced for my bay… I purchased new glass with frame for my bay window. From the ordering process online, which is outstanding, to the processing time, shipping process and the product itself were all outstanding. I would, without a doubt, use them again and would suggest their company to anyone looking for a product they supply. Mike L