Katie
GBI previously rated my experience as a 2… I previously rated my experience as a 2 because the item, while not defective, did not come as the sales rep explained it to me. Following my review the company immediately followed up with me and we came to a resolution. I have updated my review based on the fact that the company cares enough to monitor feedback and follow through when necessary.
Tim Hough
GBHORRIBLE CUSTOMER SERVICE STAY AWAY Ordered one of thier shower door through Home Depot. Top rail was gouged and scratched. It was installed by contractor who asked me to secure a new top rail for the manufactiurer. SHould be easy, right? Fab Glass refused to send a new top rail unless Home Depot issued a new purchase order. UNBELEIVABLE!
Janice P.
GBWonderful experience I have purchased online twice from this company custom-sized glass table tops, one of which had beveling features. This is one of the nicest purchasing experiences I have had, with ease of purchase, quick filling of my order and secure, careful packaging by the company of the glass for shipment. Before I placed the second order, David Miller provided a helpful hint that I need consider a 1/4" thickness for the glass in lieu of what I thought I needed, and he was so right. The glass that then arrived was perfection. I am grateful to Fab Glass and Mirror for making this process so easy.
HB
GBWonderful Experience & Fantastic Product I am thrilled with my custom glass order! From start to finish, Fab Glass and Mirror provided a wonderful shopping experience. Their site was easy to navigate, their email communication throughout the process was timely and informative, and our custom glass arrived on time and in perfect condition.
Joni Knutson
GBGreat experience Great quality product and packed well. Prior to receiving the order they gave a good overview of expectations. The follow-up after receiving the product was excellent too. I'm now getting a quote from them for more glass products I could use too.