Tim Hough
GBHORRIBLE CUSTOMER SERVICE STAY AWAY Ordered one of thier shower door through Home Depot. Top rail was gouged and scratched. It was installed by contractor who asked me to secure a new top rail for the manufactiurer. SHould be easy, right? Fab Glass refused to send a new top rail unless Home Depot issued a new purchase order. UNBELEIVABLE!
Roger H
GBLovely custom cut glass patio table top My glass top needed to be custom fabricated, which they can do. There was a good selection of glass options, and the people helpful. The glass arrived well packed, fit perfectly, and looks great. Effectively a new patio table.
Katie
GBI previously rated my experience as a 2… I previously rated my experience as a 2 because the item, while not defective, did not come as the sales rep explained it to me. Following my review the company immediately followed up with me and we came to a resolution. I have updated my review based on the fact that the company cares enough to monitor feedback and follow through when necessary.
B thomas
GBpurchased a "mirror"SENT GLASS, no refund court purchased a "mirror". never got a confirmation, had to fight charge on credit card. they sent a piece of glass. I ordered a mirror. went thru all "their" process to get the refund, 13 phone calls constantly. never received refund, these people are scammers now have to sue thru court system. DO NOT PURCHASE ANYTHING FROM THIS COMPANY
Reb T.
GBGreat customer service!! Thank you, Fab Glass! My 46" round 1/2" thick beveled glass table top looks great! When FedEx destroyed the more than sufficient packaging and damaged the table top . . . on 2 different shipments! . . . before delivery, you all kept communications open, very prompt, and very helpful! The 3rd table top shipped finally arrived whole, although FedEx still banged up the packaging. Thanks for working with me through all the FedEx mishaps.