Paul J
GBConsistent good service OK, so I'll preface this review with the statement that I don't like reviews. It can be hard to know how an individual perceives their situation, and almost never is there an experience without the emotional element. I prefer to discuss interactions objectively. In the case of my experiences with Fab Glass and Mirror, I have ordered two very different products with almost a year in between each order and both times, they communicated effectively, delivered within the times projected and the product came as expected. I don't wish to discredit the experiences others may have had, but I genuinely feel that the products I needed were fairly priced and given the materials were manufactured after I ordered them, the timelines were reasonable. I will likely order from them again.
Tessa B
GBHighly recommend! So simple to order, pleasant to work with, great customer service, and most importantly our glass shower door is perfect!
Bart Johnson
GBExpert Advice. What a great company. They immediately answered all my questions and provided expert advice. The result is a beautiful corner shower enclosure with no leaks!
Katie
GBI previously rated my experience as a 2… I previously rated my experience as a 2 because the item, while not defective, did not come as the sales rep explained it to me. Following my review the company immediately followed up with me and we came to a resolution. I have updated my review based on the fact that the company cares enough to monitor feedback and follow through when necessary.
Tim Hough
GBHORRIBLE CUSTOMER SERVICE STAY AWAY Ordered one of thier shower door through Home Depot. Top rail was gouged and scratched. It was installed by contractor who asked me to secure a new top rail for the manufactiurer. SHould be easy, right? Fab Glass refused to send a new top rail unless Home Depot issued a new purchase order. UNBELEIVABLE!