Reb T.
GBGreat customer service!! Thank you, Fab Glass! My 46" round 1/2" thick beveled glass table top looks great! When FedEx destroyed the more than sufficient packaging and damaged the table top . . . on 2 different shipments! . . . before delivery, you all kept communications open, very prompt, and very helpful! The 3rd table top shipped finally arrived whole, although FedEx still banged up the packaging. Thanks for working with me through all the FedEx mishaps.
Tim Hough
GBHORRIBLE CUSTOMER SERVICE STAY AWAY Ordered one of thier shower door through Home Depot. Top rail was gouged and scratched. It was installed by contractor who asked me to secure a new top rail for the manufactiurer. SHould be easy, right? Fab Glass refused to send a new top rail unless Home Depot issued a new purchase order. UNBELEIVABLE!
James Todd
GBI inherited a beautiful desk from my… I inherited a beautiful desk from my father-in-law. It was starting to get scratched, and I ordered a glass top from a local company. After several months I realized that it was not coming, and the notes were a joke. I ordered form Fab and received an email every time there was a change, as it went from fabricating to manufacturing, etc. It arrived today and was very well protected in material that weighed more than the 6' by 3' tempered glass. The3re was no flaw anywhere nor burr on teh beveled edge. It was a very positive experience and I would not hesitate to use them if you need their products.
Joni Knutson
GBGreat experience Great quality product and packed well. Prior to receiving the order they gave a good overview of expectations. The follow-up after receiving the product was excellent too. I'm now getting a quote from them for more glass products I could use too.
Katie
GBI previously rated my experience as a 2… I previously rated my experience as a 2 because the item, while not defective, did not come as the sales rep explained it to me. Following my review the company immediately followed up with me and we came to a resolution. I have updated my review based on the fact that the company cares enough to monitor feedback and follow through when necessary.