B thomas
GBpurchased a "mirror"SENT GLASS, no refund court purchased a "mirror". never got a confirmation, had to fight charge on credit card. they sent a piece of glass. I ordered a mirror. went thru all "their" process to get the refund, 13 phone calls constantly. never received refund, these people are scammers now have to sue thru court system. DO NOT PURCHASE ANYTHING FROM THIS COMPANY
Tim Hough
GBHORRIBLE CUSTOMER SERVICE STAY AWAY Ordered one of thier shower door through Home Depot. Top rail was gouged and scratched. It was installed by contractor who asked me to secure a new top rail for the manufactiurer. SHould be easy, right? Fab Glass refused to send a new top rail unless Home Depot issued a new purchase order. UNBELEIVABLE!
Ted Geiger
GBMaster Shower From ordering, measuring, delivery and ultimately my personal installation, the FG&M team were fantastic and supportive with drawings and videos to aid in the installation. The glass is high quality and easy to work. I highly recommend the FG&M team.
Jerre Creske
GBWe needed a glass top for a new piece for our bar… We needed a glass top for a new piece of furniture we had recently purchased. Found Fab Glass on the internet and since it was close went over personally to order the piece. Met with Peter Jablonski and he handled everything, panelessly (pun). The only issue I had was it's a two person job to unpack the glass. I was worried about the transit since it was coming from Ohio but it arrived it great shape. It took longer to unpack than it did to order it. I was very pleased how the transaction went. These are good folks with an attention to detail.
Katie
GBI previously rated my experience as a 2… I previously rated my experience as a 2 because the item, while not defective, did not come as the sales rep explained it to me. Following my review the company immediately followed up with me and we came to a resolution. I have updated my review based on the fact that the company cares enough to monitor feedback and follow through when necessary.