Dustin Rissman
GBThe whole staff at Fab Glass & Mirror… The whole staff at Fab Glass & Mirror was attentive and thorough. Their customer support is exactly what you would want from a company dealing with fragile products. As far as the HD mirror goes, my fitness clients wonder if it is a trick mirror since they look their best in it's reflection. That's a question that only Fab Glass and I will know the answer to (and maybe you if you make the right purchase).
Debbie Zeiger
GBBeautiful large patio replacement glass with excellent customer care Sales rep Solomon was very helpful with what I needed since I wanted replacement glass for large patio table to be slightly smaller than frame and his suggestion worked out perfectly. Now I was really worried what to expect as far as delivery , glass was heavy and large and we live on a hillside which involved 18 steps up to patio. I called the office and spoke to Ben Parker who was really instrumental in contacting the delivery company, for a fair additional fee was able to have delivery to our patio. When I unbox the table it was perfect, just beautiful. So happy with the glass, just perfect.
Katie
GBI previously rated my experience as a 2… I previously rated my experience as a 2 because the item, while not defective, did not come as the sales rep explained it to me. Following my review the company immediately followed up with me and we came to a resolution. I have updated my review based on the fact that the company cares enough to monitor feedback and follow through when necessary.
Paul J
GBConsistent good service OK, so I'll preface this review with the statement that I don't like reviews. It can be hard to know how an individual perceives their situation, and almost never is there an experience without the emotional element. I prefer to discuss interactions objectively. In the case of my experiences with Fab Glass and Mirror, I have ordered two very different products with almost a year in between each order and both times, they communicated effectively, delivered within the times projected and the product came as expected. I don't wish to discredit the experiences others may have had, but I genuinely feel that the products I needed were fairly priced and given the materials were manufactured after I ordered them, the timelines were reasonable. I will likely order from them again.
Joni Knutson
GBGreat experience Great quality product and packed well. Prior to receiving the order they gave a good overview of expectations. The follow-up after receiving the product was excellent too. I'm now getting a quote from them for more glass products I could use too.