Katie
GBI previously rated my experience as a 2… I previously rated my experience as a 2 because the item, while not defective, did not come as the sales rep explained it to me. Following my review the company immediately followed up with me and we came to a resolution. I have updated my review based on the fact that the company cares enough to monitor feedback and follow through when necessary.
Debbie Zeiger
GBBeautiful large patio replacement glass with excellent customer care Sales rep Solomon was very helpful with what I needed since I wanted replacement glass for large patio table to be slightly smaller than frame and his suggestion worked out perfectly. Now I was really worried what to expect as far as delivery , glass was heavy and large and we live on a hillside which involved 18 steps up to patio. I called the office and spoke to Ben Parker who was really instrumental in contacting the delivery company, for a fair additional fee was able to have delivery to our patio. When I unbox the table it was perfect, just beautiful. So happy with the glass, just perfect.
James Todd
GBI inherited a beautiful desk from my… I inherited a beautiful desk from my father-in-law. It was starting to get scratched, and I ordered a glass top from a local company. After several months I realized that it was not coming, and the notes were a joke. I ordered form Fab and received an email every time there was a change, as it went from fabricating to manufacturing, etc. It arrived today and was very well protected in material that weighed more than the 6' by 3' tempered glass. The3re was no flaw anywhere nor burr on teh beveled edge. It was a very positive experience and I would not hesitate to use them if you need their products.
Bart Johnson
GBExpert Advice. What a great company. They immediately answered all my questions and provided expert advice. The result is a beautiful corner shower enclosure with no leaks!
Reb T.
GBGreat customer service!! Thank you, Fab Glass! My 46" round 1/2" thick beveled glass table top looks great! When FedEx destroyed the more than sufficient packaging and damaged the table top . . . on 2 different shipments! . . . before delivery, you all kept communications open, very prompt, and very helpful! The 3rd table top shipped finally arrived whole, although FedEx still banged up the packaging. Thanks for working with me through all the FedEx mishaps.