Joni Knutson
USGreat experience Great quality product and packed well. Prior to receiving the order they gave a good overview of expectations. The follow-up after receiving the product was excellent too. I'm now getting a quote from them for more glass products I could use too.
Paul J
USConsistent good service OK, so I'll preface this review with the statement that I don't like reviews. It can be hard to know how an individual perceives their situation, and almost never is there an experience without the emotional element. I prefer to discuss interactions objectively. In the case of my experiences with Fab Glass and Mirror, I have ordered two very different products with almost a year in between each order and both times, they communicated effectively, delivered within the times projected and the product came as expected. I don't wish to discredit the experiences others may have had, but I genuinely feel that the products I needed were fairly priced and given the materials were manufactured after I ordered them, the timelines were reasonable. I will likely order from them again.
Tim Hough
USHORRIBLE CUSTOMER SERVICE STAY AWAY Ordered one of thier shower door through Home Depot. Top rail was gouged and scratched. It was installed by contractor who asked me to secure a new top rail for the manufactiurer. SHould be easy, right? Fab Glass refused to send a new top rail unless Home Depot issued a new purchase order. UNBELEIVABLE!
Mike Lenox
USI purchased a replaced for my bay… I purchased new glass with frame for my bay window. From the ordering process online, which is outstanding, to the processing time, shipping process and the product itself were all outstanding. I would, without a doubt, use them again and would suggest their company to anyone looking for a product they supply. Mike L
B thomas
USpurchased a "mirror"SENT GLASS, no refund court purchased a "mirror". never got a confirmation, had to fight charge on credit card. they sent a piece of glass. I ordered a mirror. went thru all "their" process to get the refund, 13 phone calls constantly. never received refund, these people are scammers now have to sue thru court system. DO NOT PURCHASE ANYTHING FROM THIS COMPANY