Timothy
GBHad bi fold doors fitted in September,malfunction after a week Had bi fold doors fitted in September. After 1 week the doors malfunctioned.Now I cannot open the doors.Reported the issue and still await any repair from Alpine Aluminium.Apparently has a 15 year Gaurantee, not worth the paper it is written on. Communication was poor throughout the actual purchase.Would not recommend & wish I had used another firm.Do not buy from this company.
Tim
GBSo far very good! Great team in the office. Connor pulled out all the stops to get my order through including removing a large amount of brickwork that my job requires. Attention to detail and knowledge that surveyor demonstrated gave me further confidence. Installation due in the coming weeks. From what I have seen I would certainly use Alpine Aluminium again.
eric garnier
GBWell the saga continues!! Well the saga continues!!! Despite having an engineer visiting us on the 17/06/19 and fixing part of our problem.. he noticed more issues with the bi-folding doors and gave us a service report which we expected to be addressed as soon as possible despite several emails with the customer service, nothing has happened! I never dealt with such a poor customer after care.. it looks like as soon they get your payment, they forget about their due diligence! Avoid at all costs!
Anna
GBBeautiful quality doors I feel I have to write after reading the awful ratings from angry customers. My experience was fantastic... they waited a long time for us to complete as we had delays with the building work. Looks like my good fortune was we were there well before Covid began causing them problems?... 2 years before. Was really sorry to hear they are no longer trading. Fabulous quality 3 track sliding patio doors at a very fair price....
Michael Heeley
GBWould highly recommend. Would highly recommend Alpine aluminium. Extended our house with an opening for a bi fold door. Alpine aluminium went above and beyond and gave me the best quote. Everything was straight forward and ran smoothly. The office staff were brilliant and keep in contact with me through the whole process. The fitters were very clean and polite leaving our bi folds looking stunning on our extension. Outstanding service throughout Alpine. Thank you very much I would highly recommend.