Over-priced, unprofessional, worhtless So got a deal on scoopon to get 2 custom pet bobbles. Supplied photos and got the proofing back for the sculpt which didn't look too bad, though was also hard to tell from just a grey clay base. Once it was moulded and coloured it became obvious it wasn't crafted with any care in mind and nothing even resembling a professional product. We immediately requested a refund which took an entire month of bickering and still had the gall of taking keeping $138 USD for their 'efforts'. I would post photos here but don't think there is an option.

STAY AWAY I echo the previous reviews made on this website. This company love to charge you through the nose for absolutely nothing I paid a premium for the right for unlimited proofing of the doll they were making, which was supposed to be an anniversary present. I accepted the clay mould, but the painted product was awful. The eyebrows were uneven, the facial colour was unrealistic and pasty, so I asked them to rework it. They wanted to charge me $60 to do this. Cut a long story short, they whacked on some glasses and changed nothing else that I had complained about, so I demanded a refund. They flatly refused. Your consumer rights mean nothing here, STAY AWAY!

Absolutely shocking service and quality… Absolutely shocking service and quality of doll. Costs doubled after adding the 'optional costs' which were not optional whatso ever (eg. Sculpting fee). Have been having troubles with them for about 6 months now but cant get a refund. I was told my dolls would arrive 2 months ago.. still nothing. Stay away from this company

I payed a huge sum for special requests… I payed a huge sum for special requests and unlimited proofs. They didn’t put the Name on the base that I asked and the size was half the size I payed and requested. Utterly disappointed. I will use another company next time. They told me that even though I ordered the 16 inch size, bc it was a sitting pose it would be more like 12 inches. It is 7-8 inches. This is a huge difference for paying the extra money for so many mistakes. Never again!!!😖😡😖

Truly awful customer service Truly awful customer service. Attempted to charge me over £100 for shipping from the US. Plenty of delays and attempts to increase the price. Awful