Emily b
AUAbsolutely shocking service and quality… Absolutely shocking service and quality of doll. Costs doubled after adding the 'optional costs' which were not optional whatso ever (eg. Sculpting fee). Have been having troubles with them for about 6 months now but cant get a refund. I was told my dolls would arrive 2 months ago.. still nothing. Stay away from this company
Shuggy
GBIt all turned out good in the end... A Replacement Figure finally arrived today and I have to say I’m really happy with the end result. After a very shaky start, 14 very long weeks and several emails later I finally got what I paid for. Tom and Yes Bobbleheads turned a bad situation around and came through for me in the end and I can’t wait to give it to the person it was intended for. Thank you
Michelle Rowland
AUI love the final product Such a great experience and the final product only turned up today after paying extra for postage to Australia it took three days wow!!! Love love it it’s such a great present and the similarity is fantastic. I recommend this to anyone the quality is great and the service is on Point.
D.A Dee
GBAVOID USING THIS COMPANY!!! YES BOBBLEHEADS sent my bobblehead figures without my confirmation to go ahead and post, and without fulfilling all my requested amendments either, as they kept on dismissing most of my amendments, or amending incorrectly, plus they continued to request more money to continue with further amends, but I refused to pay more, as I had already paid extra originally for unlimited amendments, so you would expect them to follow my requests, plus the amends were down to their own incompetence!! I would have to wait weeks and weeks for any amendments to be done, had to keep emailing them to request my amends to be fulfilled, which turned into months, after each amend, due to incompetence, it has been a total nightmare to deal with this company, very, very stressful process, I did request a refund, as I felt they were unable to achieve the same quality advertised on their website, due to poor artist skills, but they refused my refund, I wrote lengthy emails of complaint, but they just dismissed my complaints, their quality and service is very, very poor, please do not waste your money using this company, I threw away my Bobblehead figures, as I was embarrassed to give them as presents for the persons modelled, nothing like them at all, they did not even achieve the correct hair colouring, at the very least! I’m so very upset and angry about the whole process, I wish I’d had a chosen another company...
Chris Reese
GBI payed a huge sum for special requests… I payed a huge sum for special requests and unlimited proofs. They didn’t put the Name on the base that I asked and the size was half the size I payed and requested. Utterly disappointed. I will use another company next time. They told me that even though I ordered the 16 inch size, bc it was a sitting pose it would be more like 12 inches. It is 7-8 inches. This is a huge difference for paying the extra money for so many mistakes. Never again!!!😖😡😖