Unmatched Customer Service and Warranty As with each time I've had the opportunity to challenge StewMac with a complicated situation, they blew me away with their customer service and product warranty. As always, very impressed and pleased with the result. There was a slight hiccup with shipping, but sometimes things happen.

Received my order in a very prompt… Received my order in a very prompt delivery timeframe it was exactly what I ordered and worked perfectly when applied. Correcting the low notch in the nut was a breeze using the product and simple method of application. No more buzz. My 96 Strat is perfect once again.

As an amateur who only builds one… As an amateur who only builds one guitar at a time (and slowly at that) I often place multiple small orders in the course of a month or two. The service I receive, especially the free shipping as a StewMac member, is outstanding and greatly appreciated.

Customer experience Great tools, the Snap-On tools of the guitar world, Because i live in the UK i decided to opt for the membership for the shipping savings. Maybe a bit expensive but you get what you pay for, tools that last a lifetime.

Excellent quality tools… Stewmac makes awesome tools for building guitars. The only suggestion I have is PRINTING a catalog with a telephone number for people like me who hate the internet. I am not the only person who has requested a printed catalog. It is beyond annoying that I have to order over the internet. If there ever is a guitar tool and parts supplier that will sell me stuff over the phone, I will take my business there. Stewmac does a great job, however guitar building existed long before stupid computers.