Quality Products Received exactly what I had ordered in a more than reasonable time. Quality of product was solid. I had ordered a screwdriver set that is designed to service most guitars. The set was put together very well and will be invaluable. I had ordered some other items from another company and wish I had gone the StewMac route. Sounds cliché but you get what you pay for.

Customer experience Great tools, the Snap-On tools of the guitar world, Because i live in the UK i decided to opt for the membership for the shipping savings. Maybe a bit expensive but you get what you pay for, tools that last a lifetime.

Quick Delivery My order was processed right away and was delivered quickly. The nut files came just as described and I look forward to using them soon. I have the "two-in-one" files right now, and they are okay, but I'm looking forward to the precision of the individual file sizes.

Missing part from my order Had a small part missing from my order. Emailed customer service and they shipped the missing part off to me immediately. This has always been the standard of excellence with STEWMAC and why I keep going back to them for high quality luthier parts and supplies. Thanks for being a great company with great people!

The best tools and guitar parts for the money. I have ordered different products from… I have ordered different products from StewMac and different orders through out the last few years. I have always been satisfied with their products and their speedy ship out time. I also like their DYI/ 'how to' videos. I really enjoy being able to use their tools and products to upgrade my guitars and in turn make them more enjoyable to play.