SF
GBI purchased a baritone ukulele kit and… I purchased a baritone ukulele kit and it is a quality kit and I was doing well on the build until I managed to break my fretboard while sanding a little too vigorously and one of StewMacs excellent customer service folks was able to come up with the parts I need to finish the instrument and for the cost of shipping. I've been using stewmac off and on for 25 years and I will continue to use them for quality parts and kits. I'm super excited about getting going on this again and finishing real soon!
Robert In Knoxville, TN
GBAppreciate the quality and Service of… Appreciate the quality and Service of StewMac over the years. Recently bought a pricy (for me) bridge pins for my Martin. Bone with MoP inlay. One had a defect in it and I let SM know. They immediately sent another set of six to make it right.
John Abbatiello
GBMissing part from my order Had a small part missing from my order. Emailed customer service and they shipped the missing part off to me immediately. This has always been the standard of excellence with STEWMAC and why I keep going back to them for high quality luthier parts and supplies. Thanks for being a great company with great people!
Dave D
GBUnmatched Customer Service and Warranty As with each time I've had the opportunity to challenge StewMac with a complicated situation, they blew me away with their customer service and product warranty. As always, very impressed and pleased with the result. There was a slight hiccup with shipping, but sometimes things happen.
Kent Shuebrook
GBI received as a gift the a dyi acoustic… I received as a gift the a dyi acoustic guitar (box already done). Took probably 40+ hours to complete. Took my time and it's a nice finished project (need to reset the neck-my fault- not the kit). Ordered a number of items to do a better job. I learned a number of of things that will make my next job easier and a better end result In all respects, I would recommend this project to anyone with basic woodworking skills. .