Ben Konczal
GBQuick Delivery My order was processed right away and was delivered quickly. The nut files came just as described and I look forward to using them soon. I have the "two-in-one" files right now, and they are okay, but I'm looking forward to the precision of the individual file sizes.
David Shafer
GBExcellent quality tools… Stewmac makes awesome tools for building guitars. The only suggestion I have is PRINTING a catalog with a telephone number for people like me who hate the internet. I am not the only person who has requested a printed catalog. It is beyond annoying that I have to order over the internet. If there ever is a guitar tool and parts supplier that will sell me stuff over the phone, I will take my business there. Stewmac does a great job, however guitar building existed long before stupid computers.
D. Kittle
GBExcellent CA types Fast shipping, really good price as well! I have tested the tinted CA 20min thin (amber and Dark brown). Excellent result, will make small repairs so much easier. Refined and low out-gassing resin is also appreciated.
Robert In Knoxville, TN
GBAppreciate the quality and Service of… Appreciate the quality and Service of StewMac over the years. Recently bought a pricy (for me) bridge pins for my Martin. Bone with MoP inlay. One had a defect in it and I let SM know. They immediately sent another set of six to make it right.
Steve C.
GBFIRST RATE COMPANY! This is a general review of my business dealings with StewMac. I've bought a lot of tools and materials from them over the last few years (well over $5k) and have never had a bad experience with them. On the rare times there were issues on an order, they ALWAYS responded quickly and in a positive, professional manner. Their customer service personnel are knowledgeable and very friendly - it's like shopping at a home town store. I live in Alaska, but my orders arrive in VERY good time and are well packed. Are there cheaper places to shop? I'm sure there are for some things, but overall, the quality product, free shipping for members, and helpful, competent staff outweigh the differences. The other big plus to doing business with StewMac is the reference material available, from the tool instruction articles to Shop Tips and Dan Erlewine's informative, fun videos. A great customer experience all around!