Ben Konczal
GBQuick Delivery My order was processed right away and was delivered quickly. The nut files came just as described and I look forward to using them soon. I have the "two-in-one" files right now, and they are okay, but I'm looking forward to the precision of the individual file sizes.
Steve C.
GBFIRST RATE COMPANY! This is a general review of my business dealings with StewMac. I've bought a lot of tools and materials from them over the last few years (well over $5k) and have never had a bad experience with them. On the rare times there were issues on an order, they ALWAYS responded quickly and in a positive, professional manner. Their customer service personnel are knowledgeable and very friendly - it's like shopping at a home town store. I live in Alaska, but my orders arrive in VERY good time and are well packed. Are there cheaper places to shop? I'm sure there are for some things, but overall, the quality product, free shipping for members, and helpful, competent staff outweigh the differences. The other big plus to doing business with StewMac is the reference material available, from the tool instruction articles to Shop Tips and Dan Erlewine's informative, fun videos. A great customer experience all around!
IAN
GBCustomer experience Great tools, the Snap-On tools of the guitar world, Because i live in the UK i decided to opt for the membership for the shipping savings. Maybe a bit expensive but you get what you pay for, tools that last a lifetime.
Brent Murphy
CAFound everything I was looking for and… Found everything I was looking for and one of the items was on sale. Really appreciate the descriptions and videos, really helpful in making decisions. The quality of the tools keep me coming back.
Felipe Aguilar
GBStewMac rocks! Excellent products and costumer service. I had an issue with an item and it was resolved within the same day. I purchased a Stewmax membership and not regret it one bit. Great company.