StewMac just does everything well StewMac just does everything well. I can rely on them for quality guaranteed for life products, which are properly described and in most cases, have extensive, easy to digest instructions. Also unparalleled, rapid international shipping.

FIRST RATE COMPANY! This is a general review of my business dealings with StewMac. I've bought a lot of tools and materials from them over the last few years (well over $5k) and have never had a bad experience with them. On the rare times there were issues on an order, they ALWAYS responded quickly and in a positive, professional manner. Their customer service personnel are knowledgeable and very friendly - it's like shopping at a home town store. I live in Alaska, but my orders arrive in VERY good time and are well packed. Are there cheaper places to shop? I'm sure there are for some things, but overall, the quality product, free shipping for members, and helpful, competent staff outweigh the differences. The other big plus to doing business with StewMac is the reference material available, from the tool instruction articles to Shop Tips and Dan Erlewine's informative, fun videos. A great customer experience all around!

Quality Products Received exactly what I had ordered in a more than reasonable time. Quality of product was solid. I had ordered a screwdriver set that is designed to service most guitars. The set was put together very well and will be invaluable. I had ordered some other items from another company and wish I had gone the StewMac route. Sounds cliché but you get what you pay for.

Appreciate the quality and Service of… Appreciate the quality and Service of StewMac over the years. Recently bought a pricy (for me) bridge pins for my Martin. Bone with MoP inlay. One had a defect in it and I let SM know. They immediately sent another set of six to make it right.

I purchased a baritone ukulele kit and… I purchased a baritone ukulele kit and it is a quality kit and I was doing well on the build until I managed to break my fretboard while sanding a little too vigorously and one of StewMacs excellent customer service folks was able to come up with the parts I need to finish the instrument and for the cost of shipping. I've been using stewmac off and on for 25 years and I will continue to use them for quality parts and kits. I'm super excited about getting going on this again and finishing real soon!