FIRST RATE COMPANY! This is a general review of my business dealings with StewMac. I've bought a lot of tools and materials from them over the last few years (well over $5k) and have never had a bad experience with them. On the rare times there were issues on an order, they ALWAYS responded quickly and in a positive, professional manner. Their customer service personnel are knowledgeable and very friendly - it's like shopping at a home town store. I live in Alaska, but my orders arrive in VERY good time and are well packed. Are there cheaper places to shop? I'm sure there are for some things, but overall, the quality product, free shipping for members, and helpful, competent staff outweigh the differences. The other big plus to doing business with StewMac is the reference material available, from the tool instruction articles to Shop Tips and Dan Erlewine's informative, fun videos. A great customer experience all around!

Appreciate the quality and Service of… Appreciate the quality and Service of StewMac over the years. Recently bought a pricy (for me) bridge pins for my Martin. Bone with MoP inlay. One had a defect in it and I let SM know. They immediately sent another set of six to make it right.

Quality Products Received exactly what I had ordered in a more than reasonable time. Quality of product was solid. I had ordered a screwdriver set that is designed to service most guitars. The set was put together very well and will be invaluable. I had ordered some other items from another company and wish I had gone the StewMac route. Sounds cliché but you get what you pay for.

The best tools and guitar parts for the money. I have ordered different products from… I have ordered different products from StewMac and different orders through out the last few years. I have always been satisfied with their products and their speedy ship out time. I also like their DYI/ 'how to' videos. I really enjoy being able to use their tools and products to upgrade my guitars and in turn make them more enjoyable to play.

I appreciate that StewMac makes demo videos… I appreciate that StewMac makes videos in which the craftsmen speak plainly and film an understandable demo of the different processes. I received my Mighty Mite neck and although I love it I will need to smooth and dress the fret ends. I like buying tools that the pros use but after buying a cerrtain number of the tools my budget gets tight and I still have a shipload of things to do to make my raw ash body a bass so I did not buy a fret file. I'm going to try 400 grit sandpaper. If you want I'll send you a pic after I get the StewMac parts to help me apply a binding to the front edge! Be blessed but be the blessing, Andrew Jeffries