Customer experience Great tools, the Snap-On tools of the guitar world, Because i live in the UK i decided to opt for the membership for the shipping savings. Maybe a bit expensive but you get what you pay for, tools that last a lifetime.

Quality Products Received exactly what I had ordered in a more than reasonable time. Quality of product was solid. I had ordered a screwdriver set that is designed to service most guitars. The set was put together very well and will be invaluable. I had ordered some other items from another company and wish I had gone the StewMac route. Sounds cliché but you get what you pay for.

Unmatched Customer Service and Warranty As with each time I've had the opportunity to challenge StewMac with a complicated situation, they blew me away with their customer service and product warranty. As always, very impressed and pleased with the result. There was a slight hiccup with shipping, but sometimes things happen.

Appreciate the quality and Service of… Appreciate the quality and Service of StewMac over the years. Recently bought a pricy (for me) bridge pins for my Martin. Bone with MoP inlay. One had a defect in it and I let SM know. They immediately sent another set of six to make it right.

I received as a gift the a dyi acoustic… I received as a gift the a dyi acoustic guitar (box already done). Took probably 40+ hours to complete. Took my time and it's a nice finished project (need to reset the neck-my fault- not the kit). Ordered a number of items to do a better job. I learned a number of of things that will make my next job easier and a better end result In all respects, I would recommend this project to anyone with basic woodworking skills. .