Albert Carballo
GBReceived my order in a very prompt… Received my order in a very prompt delivery timeframe it was exactly what I ordered and worked perfectly when applied. Correcting the low notch in the nut was a breeze using the product and simple method of application. No more buzz. My 96 Strat is perfect once again.
Thomas Bakert
GBAs an amateur who only builds one… As an amateur who only builds one guitar at a time (and slowly at that) I often place multiple small orders in the course of a month or two. The service I receive, especially the free shipping as a StewMac member, is outstanding and greatly appreciated.
Mike S.
GBThe best tools and guitar parts for the money. I have ordered different products from… I have ordered different products from StewMac and different orders through out the last few years. I have always been satisfied with their products and their speedy ship out time. I also like their DYI/ 'how to' videos. I really enjoy being able to use their tools and products to upgrade my guitars and in turn make them more enjoyable to play.
Steve C.
GBFIRST RATE COMPANY! This is a general review of my business dealings with StewMac. I've bought a lot of tools and materials from them over the last few years (well over $5k) and have never had a bad experience with them. On the rare times there were issues on an order, they ALWAYS responded quickly and in a positive, professional manner. Their customer service personnel are knowledgeable and very friendly - it's like shopping at a home town store. I live in Alaska, but my orders arrive in VERY good time and are well packed. Are there cheaper places to shop? I'm sure there are for some things, but overall, the quality product, free shipping for members, and helpful, competent staff outweigh the differences. The other big plus to doing business with StewMac is the reference material available, from the tool instruction articles to Shop Tips and Dan Erlewine's informative, fun videos. A great customer experience all around!
John Abbatiello
GBMissing part from my order Had a small part missing from my order. Emailed customer service and they shipped the missing part off to me immediately. This has always been the standard of excellence with STEWMAC and why I keep going back to them for high quality luthier parts and supplies. Thanks for being a great company with great people!