Missing part from my order Had a small part missing from my order. Emailed customer service and they shipped the missing part off to me immediately. This has always been the standard of excellence with STEWMAC and why I keep going back to them for high quality luthier parts and supplies. Thanks for being a great company with great people!

Quick Delivery My order was processed right away and was delivered quickly. The nut files came just as described and I look forward to using them soon. I have the "two-in-one" files right now, and they are okay, but I'm looking forward to the precision of the individual file sizes.

I purchased a baritone ukulele kit and… I purchased a baritone ukulele kit and it is a quality kit and I was doing well on the build until I managed to break my fretboard while sanding a little too vigorously and one of StewMacs excellent customer service folks was able to come up with the parts I need to finish the instrument and for the cost of shipping. I've been using stewmac off and on for 25 years and I will continue to use them for quality parts and kits. I'm super excited about getting going on this again and finishing real soon!

Excellent CA types Fast shipping, really good price as well! I have tested the tinted CA 20min thin (amber and Dark brown). Excellent result, will make small repairs so much easier. Refined and low out-gassing resin is also appreciated.

FIRST RATE COMPANY! This is a general review of my business dealings with StewMac. I've bought a lot of tools and materials from them over the last few years (well over $5k) and have never had a bad experience with them. On the rare times there were issues on an order, they ALWAYS responded quickly and in a positive, professional manner. Their customer service personnel are knowledgeable and very friendly - it's like shopping at a home town store. I live in Alaska, but my orders arrive in VERY good time and are well packed. Are there cheaper places to shop? I'm sure there are for some things, but overall, the quality product, free shipping for members, and helpful, competent staff outweigh the differences. The other big plus to doing business with StewMac is the reference material available, from the tool instruction articles to Shop Tips and Dan Erlewine's informative, fun videos. A great customer experience all around!