FIRST RATE COMPANY! This is a general review of my business dealings with StewMac. I've bought a lot of tools and materials from them over the last few years (well over $5k) and have never had a bad experience with them. On the rare times there were issues on an order, they ALWAYS responded quickly and in a positive, professional manner. Their customer service personnel are knowledgeable and very friendly - it's like shopping at a home town store. I live in Alaska, but my orders arrive in VERY good time and are well packed. Are there cheaper places to shop? I'm sure there are for some things, but overall, the quality product, free shipping for members, and helpful, competent staff outweigh the differences. The other big plus to doing business with StewMac is the reference material available, from the tool instruction articles to Shop Tips and Dan Erlewine's informative, fun videos. A great customer experience all around!

Quick Delivery My order was processed right away and was delivered quickly. The nut files came just as described and I look forward to using them soon. I have the "two-in-one" files right now, and they are okay, but I'm looking forward to the precision of the individual file sizes.

Received my order in a very prompt… Received my order in a very prompt delivery timeframe it was exactly what I ordered and worked perfectly when applied. Correcting the low notch in the nut was a breeze using the product and simple method of application. No more buzz. My 96 Strat is perfect once again.

As an amateur who only builds one… As an amateur who only builds one guitar at a time (and slowly at that) I often place multiple small orders in the course of a month or two. The service I receive, especially the free shipping as a StewMac member, is outstanding and greatly appreciated.

StewMac is reliable StewMac is reliable when it comes to my guitar repair and luthier supplies and tools needs. Much of what they carry cannot be found elsewhere. They are prompt in filling orders and getting them shipped.