StewMac

21 N. Shafer St., 45701, Athens, United States
image
4.80
Based on 20 Reviews

5

95.00%

4

0.00%

3

0.00%

2

0.00%

1

5.00%
About StewMac

We’ve had one goal since 1968—to make guitars better. Over the past 50 years we’ve proudly become the world’s leading supplier of innovative lutherie tools, parts, and supplies. From simple jobs for first-timers to supplying the largest instrument makers and repair shops around the globe, helping others make music is our passion. Everything we sell is backed by our Lifetime Promise: if any of our products ever break, wear out, or fail to exceed your every expectation simply return it for a replacement. Quality you can trust. For life. LUTHIER TOOLS + SUPPLIES PARTS + HARDWARE TONEWOODS ELECTRONICS KITS + ELECTRONICS STRINGS + ACCESSORIES VIDEO + IDEAS

Tags
Contact Info

You need to Login first to submit your review.

image
Malcolm Heard
GB

StewMac just does everything well StewMac just does everything well. I can rely on them for quality guaranteed for life products, which are properly described and in most cases, have extensive, easy to digest instructions. Also unparalleled, rapid international shipping.

image
Steve C.
GB

FIRST RATE COMPANY! This is a general review of my business dealings with StewMac. I've bought a lot of tools and materials from them over the last few years (well over $5k) and have never had a bad experience with them. On the rare times there were issues on an order, they ALWAYS responded quickly and in a positive, professional manner. Their customer service personnel are knowledgeable and very friendly - it's like shopping at a home town store. I live in Alaska, but my orders arrive in VERY good time and are well packed. Are there cheaper places to shop? I'm sure there are for some things, but overall, the quality product, free shipping for members, and helpful, competent staff outweigh the differences. The other big plus to doing business with StewMac is the reference material available, from the tool instruction articles to Shop Tips and Dan Erlewine's informative, fun videos. A great customer experience all around!

image
Robert In Knoxville, TN
GB

Appreciate the quality and Service of… Appreciate the quality and Service of StewMac over the years. Recently bought a pricy (for me) bridge pins for my Martin. Bone with MoP inlay. One had a defect in it and I let SM know. They immediately sent another set of six to make it right.

image
Dave D
GB

Unmatched Customer Service and Warranty As with each time I've had the opportunity to challenge StewMac with a complicated situation, they blew me away with their customer service and product warranty. As always, very impressed and pleased with the result. There was a slight hiccup with shipping, but sometimes things happen.

image
James Dillavou
GB

Quality Products Received exactly what I had ordered in a more than reasonable time. Quality of product was solid. I had ordered a screwdriver set that is designed to service most guitars. The set was put together very well and will be invaluable. I had ordered some other items from another company and wish I had gone the StewMac route. Sounds cliché but you get what you pay for.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow