Dave D
GBUnmatched Customer Service and Warranty As with each time I've had the opportunity to challenge StewMac with a complicated situation, they blew me away with their customer service and product warranty. As always, very impressed and pleased with the result. There was a slight hiccup with shipping, but sometimes things happen.
Bryan Cannon
GBStewMac is reliable StewMac is reliable when it comes to my guitar repair and luthier supplies and tools needs. Much of what they carry cannot be found elsewhere. They are prompt in filling orders and getting them shipped.
Brent Murphy
CAFound everything I was looking for and… Found everything I was looking for and one of the items was on sale. Really appreciate the descriptions and videos, really helpful in making decisions. The quality of the tools keep me coming back.
John Abbatiello
GBMissing part from my order Had a small part missing from my order. Emailed customer service and they shipped the missing part off to me immediately. This has always been the standard of excellence with STEWMAC and why I keep going back to them for high quality luthier parts and supplies. Thanks for being a great company with great people!
IAN
GBCustomer experience Great tools, the Snap-On tools of the guitar world, Because i live in the UK i decided to opt for the membership for the shipping savings. Maybe a bit expensive but you get what you pay for, tools that last a lifetime.