Unmatched Customer Service and Warranty As with each time I've had the opportunity to challenge StewMac with a complicated situation, they blew me away with their customer service and product warranty. As always, very impressed and pleased with the result. There was a slight hiccup with shipping, but sometimes things happen.

I received as a gift the a dyi acoustic… I received as a gift the a dyi acoustic guitar (box already done). Took probably 40+ hours to complete. Took my time and it's a nice finished project (need to reset the neck-my fault- not the kit). Ordered a number of items to do a better job. I learned a number of of things that will make my next job easier and a better end result In all respects, I would recommend this project to anyone with basic woodworking skills. .

Customer experience Great tools, the Snap-On tools of the guitar world, Because i live in the UK i decided to opt for the membership for the shipping savings. Maybe a bit expensive but you get what you pay for, tools that last a lifetime.

Missing part from my order Had a small part missing from my order. Emailed customer service and they shipped the missing part off to me immediately. This has always been the standard of excellence with STEWMAC and why I keep going back to them for high quality luthier parts and supplies. Thanks for being a great company with great people!

As an amateur who only builds one… As an amateur who only builds one guitar at a time (and slowly at that) I often place multiple small orders in the course of a month or two. The service I receive, especially the free shipping as a StewMac member, is outstanding and greatly appreciated.