Unmatched Customer Service and Warranty As with each time I've had the opportunity to challenge StewMac with a complicated situation, they blew me away with their customer service and product warranty. As always, very impressed and pleased with the result. There was a slight hiccup with shipping, but sometimes things happen.

I purchased a baritone ukulele kit and… I purchased a baritone ukulele kit and it is a quality kit and I was doing well on the build until I managed to break my fretboard while sanding a little too vigorously and one of StewMacs excellent customer service folks was able to come up with the parts I need to finish the instrument and for the cost of shipping. I've been using stewmac off and on for 25 years and I will continue to use them for quality parts and kits. I'm super excited about getting going on this again and finishing real soon!

StewMac just does everything well StewMac just does everything well. I can rely on them for quality guaranteed for life products, which are properly described and in most cases, have extensive, easy to digest instructions. Also unparalleled, rapid international shipping.

Appreciate the quality and Service of… Appreciate the quality and Service of StewMac over the years. Recently bought a pricy (for me) bridge pins for my Martin. Bone with MoP inlay. One had a defect in it and I let SM know. They immediately sent another set of six to make it right.

As an amateur who only builds one… As an amateur who only builds one guitar at a time (and slowly at that) I often place multiple small orders in the course of a month or two. The service I receive, especially the free shipping as a StewMac member, is outstanding and greatly appreciated.