Donner Music

14748 Nelson Avenue Unit D, City of Industry, 91744, Los Angeles, United States
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1.80
Based on 20 Reviews

5

5.00%

4

15.00%

3

0.00%

2

15.00%

1

65.00%
About Donner Music

Donner is a young musical instrument brand Founded in 2012. Crafting well-designed and affordable musical instruments and accessories, and getting them into people's hands so they can make great music is our mission. You make the music. We help you get there.

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Sergiy Yun
UA

I have ordered a piano I have ordered a piano. however later during the day i was gifted a piano by my wife, so didn't need it anymore. I have contacted the CX. Firstly Phone doesn't work and no chance to contact them. Then i sent about 50 emails already to the only way of contacting them. And ABSOLUTELY NO REPLY. Not even acknowledgment, that they have received it! I will never recommend this company to anyone. Completely horrible. So they sent it regardless. Now i still can't get any contact from them for a whole week!!

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Andrei
CA

Never never never ever ever buy from them Their customer support is absolute garbage. Not able to get a return, requested within 30 days as they advertise. Terrible company.

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Barry Whitley
GB

Donner Music UK should be avoided at… Donner Music UK should be avoided at all costs. This is a company that does not follow the rules of internet trading and has appalling service. There is no way to telephone them, quote:"The current hotline is temporarily suspended, and we expect it to resume in May." What rubbish! Emails go unanswered most of the time and I have personally found their product advertising false/fraudulent. Go else where!

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Ryan Wallace
DE

Ordered a DDP-60 digital keyboard Ordered a DDP-60 digital keyboard, came with a broken key and faulty programming in some of the keys. I have been trying for a month to get a return shipping label and a refund. Absolutely zero response from customer service. Do not buy anything from them.

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NO Playlist
GB

Rip off company is real fast to issue… Rip off company is real fast to issue tracking not too fast shipping or responding to inquires

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