A very bad service. This text was translated with Google. I can only recommend not ordering anything here. A very bad service. Nobody is available. Neither by email nor by contact form. I asked you to cancel the order a few times. There is no answer. Now I need a return number where I should send the piano and there is no answer. If no one answers, I will have the money returned to my credit card, I don't care what happens to the piano.

Rip off company is real fast to issue… Rip off company is real fast to issue tracking not too fast shipping or responding to inquires

Quality is acceptable but not great - Fake reviews on their website Quality is acceptable but not great. Fake reviews on their website for their products. They asked me to review and I only gave them 2 stars (like here). Never published!! Digital Piano good enough for that price which lifts that review to a 2 star instead of 1. Line Output not working and I am still awaiting a response from them.

Avoid: broken piano; Donner ignoring calls for a refund. We bought a digital piano as a Christmas present. We found one of the speakers did not work. Initially, Donner was helpful: the helpline confirmed it would provide a refund and emailed to that effect. However, the refund has never arrived. Donner hasn’t acknowledged or responded to any of our subsequent emails (we have used both service support addresses after Donner changed its domain and contact details in January). Donner has also stopped its UK call centre so there is no means to make contact other than email, which they ignore. We are left with ~£300 of debt and a broken piano. Please avoid Donner. UPDATE: since posting this Donner has made contact and has paid a full refund. It has still been a frustrating experience albeit now with a happy ending. Proceed with caution rather than avoid.

0 star 0 star Piano broke down less than a year. Contacted customer service promised me a refund. 2 months never received the refund. And they stopped communication with me. Ignored my phone calls my emails. Avoid donner music at all cost because u will you waste money and never get it back!