Donner Music UK should be avoided at… Donner Music UK should be avoided at all costs. This is a company that does not follow the rules of internet trading and has appalling service. There is no way to telephone them, quote:"The current hotline is temporarily suspended, and we expect it to resume in May." What rubbish! Emails go unanswered most of the time and I have personally found their product advertising false/fraudulent. Go else where!

Ordered a DDP-60 digital keyboard Ordered a DDP-60 digital keyboard, came with a broken key and faulty programming in some of the keys. I have been trying for a month to get a return shipping label and a refund. Absolutely zero response from customer service. Do not buy anything from them.

Worst company I've ever dealt with! Worst company I've ever dealt with! Thoroughly inefficient & useless; I've been waiting 6 months for a replacement snare drum for a kit we only bought a couple of months before. They told me 35 working days back in February and it's now June with nothing. No drum, no communication, nothing. These people should be swinging from lamp posts; disgusting shower. DO NOT buy from these charlatans, there are plenty of decent, honourable companies out there who will treat you properly, absolutely no need to go anywhere near this shower of s°°t 🤬👎🖕

Never never never ever ever buy from them Their customer support is absolute garbage. Not able to get a return, requested within 30 days as they advertise. Terrible company.

No service, no response, complete scam. AVOID! Same experience as several others here. Company is a scam, avoid at all costs. They repeatedly say contact us by email, phone or FB message, but they never respond. I’ve been trying to initiate a return, but have received no replies to 5 emails and their online message system. Tried calling, but line is always busy, basically out of order. Tried messaging, but just receive canned answers telling me to follow the webpage instructions, so just a vicious cycle, delaying until I’m outside the return window. I’ll now be filing a complaint with the NYS Attorney General’s Office. Hopefully prevent them from doing business here in the future.