Chris In UK
GBQuality is acceptable but not great - Fake reviews on their website Quality is acceptable but not great. Fake reviews on their website for their products. They asked me to review and I only gave them 2 stars (like here). Never published!! Digital Piano good enough for that price which lifts that review to a 2 star instead of 1. Line Output not working and I am still awaiting a response from them.
NO Playlist
GBRip off company is real fast to issue… Rip off company is real fast to issue tracking not too fast shipping or responding to inquires
Andrei
CANever never never ever ever buy from them Their customer support is absolute garbage. Not able to get a return, requested within 30 days as they advertise. Terrible company.
steph wedgbury
ITIf I could give 0 stars... If I could give 0 stars, I would. The piano arrived damaged - I could not get hold of anyone to discuss the issue and there are no return details available without speaking to someone at the business. I therefore opened a case with PayPal. The company eventually responded to me via email and said (after about 4 emails) they will part refund me, of which I accepted, and then they stated they had processed the refund of which I could expect to recieve in 3-5 days. I then informed them I would close my PayPal case once the refund had appeared - of which they then backtracked and said they can't do a refund until the case is closed, despite already informing me it had been processed. Luckily, PayPal were able to sort the issue satisfactorily but I have zero faith I would have ever received any sort of refund or a return address from Donner. 100% would never purchase ANYTHING from this company again.
Paul Lasak
GBNo service, no response, complete scam. AVOID! Same experience as several others here. Company is a scam, avoid at all costs. They repeatedly say contact us by email, phone or FB message, but they never respond. I’ve been trying to initiate a return, but have received no replies to 5 emails and their online message system. Tried calling, but line is always busy, basically out of order. Tried messaging, but just receive canned answers telling me to follow the webpage instructions, so just a vicious cycle, delaying until I’m outside the return window. I’ll now be filing a complaint with the NYS Attorney General’s Office. Hopefully prevent them from doing business here in the future.