Once Donner replied they were helpful Once Donner replied they were helpful. The digital piano was swiftly replaced once we had answered a few questions, tried a few things and sent a video. They have said we can donate the faulty one somewhere so an old folks home will probably be delighted. There was no nonsense of having the first one back to look at before replacing it. Now we have one without buzz and are enjoying it.

0 star 0 star Piano broke down less than a year. Contacted customer service promised me a refund. 2 months never received the refund. And they stopped communication with me. Ignored my phone calls my emails. Avoid donner music at all cost because u will you waste money and never get it back!

I ordered a keyboard last November, never deliverd. I ordered a keyboard last November, and still haven't received it! After numerous emails and calls, they told me that they just 'lost the delivery' and they would either refund me or send a new one. I asked for a new one and it's been almost a month, no news, nothing. I'm revolted. I called 20 times nobody picks up. I would like someone to get in touch with me now and get a full refund. Otherwise I'm going to absolutely destroy the reputation of this company on every possible platform and tell people they are SCAMMERS!

Quality is acceptable but not great - Fake reviews on their website Quality is acceptable but not great. Fake reviews on their website for their products. They asked me to review and I only gave them 2 stars (like here). Never published!! Digital Piano good enough for that price which lifts that review to a 2 star instead of 1. Line Output not working and I am still awaiting a response from them.

Worst company I've ever dealt with! Worst company I've ever dealt with! Thoroughly inefficient & useless; I've been waiting 6 months for a replacement snare drum for a kit we only bought a couple of months before. They told me 35 working days back in February and it's now June with nothing. No drum, no communication, nothing. These people should be swinging from lamp posts; disgusting shower. DO NOT buy from these charlatans, there are plenty of decent, honourable companies out there who will treat you properly, absolutely no need to go anywhere near this shower of s°°t 🤬👎🖕