Rip off company is real fast to issue… Rip off company is real fast to issue tracking not too fast shipping or responding to inquires

I ordered a keyboard last November, never deliverd. I ordered a keyboard last November, and still haven't received it! After numerous emails and calls, they told me that they just 'lost the delivery' and they would either refund me or send a new one. I asked for a new one and it's been almost a month, no news, nothing. I'm revolted. I called 20 times nobody picks up. I would like someone to get in touch with me now and get a full refund. Otherwise I'm going to absolutely destroy the reputation of this company on every possible platform and tell people they are SCAMMERS!

I have ordered recently a digital piano… I have ordered recently a digital piano DEP-20 with piano bench, which is delivered on time with two tracking numbers one for the piano and the other for the bench. They work perfectly, though they never replied on my email but in respect of the product itself it is fine.

Updated review UPDATED: IT WAS UPS NOT DONNER THE PROBLEM. UPS NEVER UPDATED THE TRACKING - THE PIANO ARRIVED OUT OF NOWHERE TODAY. From Label creation to delivered. Donner was pretty 'meh' in email but they did send the piano as they told me. original review below I will update this review if my problem is resolve! But I order a piano from Donner Canada late jan 2024 and I got the email from them saying my order status was fulfilled and shipped. I got a tracking number but the tracking never updated beyond 'Creating label'. I contacted them and they told me they are looking into it. - What is there to look into ? Did you send the piano or not? - Anyway waiting for them to respond again and waiting while my money is gone - I wanted to give Donner a chance. I DID READ ALL you guys here comments before buying from them - i told myself it must be bc you are far away (warehouse of donner is 7 hours away by car) - lol well.. I WILL update the 1 star to higher score if resolve correctly by refund or proper shipping within 48 hours. if not - expect hell.

I have ordered a piano I have ordered a piano. however later during the day i was gifted a piano by my wife, so didn't need it anymore. I have contacted the CX. Firstly Phone doesn't work and no chance to contact them. Then i sent about 50 emails already to the only way of contacting them. And ABSOLUTELY NO REPLY. Not even acknowledgment, that they have received it! I will never recommend this company to anyone. Completely horrible. So they sent it regardless. Now i still can't get any contact from them for a whole week!!