0 star 0 star Piano broke down less than a year. Contacted customer service promised me a refund. 2 months never received the refund. And they stopped communication with me. Ignored my phone calls my emails. Avoid donner music at all cost because u will you waste money and never get it back!

I have ordered a piano I have ordered a piano. however later during the day i was gifted a piano by my wife, so didn't need it anymore. I have contacted the CX. Firstly Phone doesn't work and no chance to contact them. Then i sent about 50 emails already to the only way of contacting them. And ABSOLUTELY NO REPLY. Not even acknowledgment, that they have received it! I will never recommend this company to anyone. Completely horrible. So they sent it regardless. Now i still can't get any contact from them for a whole week!!

Irresponsible store with no after-sales service I bought a ddp200 electronic piano from this company online shopping on March 4th, and we delivered it on March 7th. When I opened the carton and wrapping paper, I saw that the pedals of the piano were cracked and the support tripod was in the wrong direction. I have contacted this company by email on March 7th to find a solution, but I have not received any information from their reply, we have continued to contact this company via email in the following days, but still have not received any reply. It has been 14 days since we received the goods today, and we still have not received a reply from this company. We have sent email and message box to the company for 3 times, with no responses. We left the message to the Facebook messenger, auto reply just tell me to contact service by email. But still no any response. We are very disappointed. We send Complaints and Return Requests again by my email. We have also tried calling their hotline, but have not been connected. I uploaded a negative review on their website, but my review is still being censored and never released, so I was not able to share my horrendous experience. This company is a scam. DO NOT SHOP FROM THIS COMPANY.

Never never never ever ever buy from them Their customer support is absolute garbage. Not able to get a return, requested within 30 days as they advertise. Terrible company.

A very bad service. This text was translated with Google. I can only recommend not ordering anything here. A very bad service. Nobody is available. Neither by email nor by contact form. I asked you to cancel the order a few times. There is no answer. Now I need a return number where I should send the piano and there is no answer. If no one answers, I will have the money returned to my credit card, I don't care what happens to the piano.