Great customer service Great customer service. They may take 1-3 days to respond which was nerve wracking but I finally received a response when they received my return. They immediately shipped my exchange. Also their shipping is very fast, which I like!

NOT ABLE TO RETURN MY ITEM......SCAM I bought a dress that did not look, on me, like it did on the website. I am asking for a return and complete refund. The website form is not allowing me to return the item. It wants me to exchange it for another size. I don't want another size....I want a return. There is no further options or drop-down information allowed.

I really like Silk & Salt The Silk & Salt website is user friendly and does not bombard with thousand of images. The ordering process was seamless. I received all my items in one package! I did return one item due to size, again an easy to understand, easy to navigate and return. I am going to use my credit to look for another blouse.

This outfit was adorable….so pretty in… This outfit was adorable….so pretty in pink…..however it was a final sale and the sizing was way off! The image of sausage casing comes to mind! I should never purchased a knit/ sweater ensemble never having bought from you before. This would have fit my 12 year old granddaughter …I do not recall seeing a warning that it runs small. Very disappointing!

Consider allowing customers to exchange… Consider allowing customers to exchange sale items. If a customer needs a larger size and it is available you should consider it. The o my option for return is “item is damaged”. One of my items I needed a larger size and another wax not as shown on website. Very disappointing.