kiersten Olivarez
GBBUYER BEWARE BUYER BEWARE I returned my Items!! Company issued a ROA and return label that USPS would not accept. So I included that label inside my return with a note- I purchased a return with tracking and the return was received over 2 months ago. Still no refund has been issued to me. I’ve called only to be on hold for ever or receive a recording that office is closed! Do not purchase anything through SILK & SALT-
Dianne J
GBBeautiful Dress Fast service, beautiful dress in a sumptuous billowy silky fabric, beautiful pink. So happy with this dress,, but it is too tight in the chest, so not sure if I can keep it. All reviews say Silk & Salt does not offer a full refund on "ineligible" items, and are difficult to deal with, I ordered the largest size and it is too tight, so I can't get a bigger size. I don't want to get caught up in a lengthy process and end up with no full refund. Very disheartened by all the reviews.
A Carter
GBLove Silk & Salt Excellent response time on email inquiries and exceptional customer service. I have made two purchases. Clothing is of great quality no cheap fabric here. I would recommend Silk & Salt any day of the week!!
T Tucker
GBNightmare if you need to return or exchange Dress was much smaller in what is my typical size. Nightmare return/exchange policy! Confusing and irritating...had to email them for help because their return/exchange portal wasn't working, then the dress went on sale after I bought it so asked for store credit but their store credit is considered a "promo code" which you can only use 1 of so couldn't get the dress at the cheaper rate anyway AND their shipping charge jumped from $12 (which is ridiculous in the 1st place for 1 dress that probably weighed a couple oz) to $20!!!! All in less than a weeks time! Gave them 2 stars only because the dress is pretty but I won't be shopping with them again!
Georgiana Macey
GBThis outfit was adorable….so pretty in… This outfit was adorable….so pretty in pink…..however it was a final sale and the sizing was way off! The image of sausage casing comes to mind! I should never purchased a knit/ sweater ensemble never having bought from you before. This would have fit my 12 year old granddaughter …I do not recall seeing a warning that it runs small. Very disappointing!