Laura B.
GBS&S stands behind their products When I received one of my cute outfits with a manufacturing flaw, I was extremely disappointed and expecting an unpleasant customer service interaction. Boy was I wrong! S&S responded to my email with lightning speed, asked for a few photos of the flaw, and then promptly set up delivery of a replacement. I'm so pleased to know that they stand behind the quality of the clothing they sell and worked to resolve the issue quickly and pleasantly. The outfits are super cute and comfortable. I can't wait to wear them!
Ashlea Hardesty
GBThank you Silk & Salt for reaching out… Thank you Silk & Salt for reaching out so fast! I really love my order, let me wash it before sending me another, maybe it will take of itself, I always line dry, so I'll let you know how it goes! Thanks!
Tpage
GBStole thousands from their customers They closed, lied and continue to do so…They owe so many people money, say they are opening back up when in fact they are not. They show that they are based out of Nevada but it is obvious that they are not by the communication and recent postings on their social media. Their website, social media and FB are still up. The emails I have received are a different lie and story every time. I can do without the money, it’s the fact they get to lie and scam people, is beyond me. Be honest with your customers…Silk & Salt is owned by Liat Tessone. She also runs a company called Yourstory-group which specializes in e-commerce and helping other companies sell their products. I’m sorry, what?
C Fernandez
GBLove the jumpsuits I ordered Love the jumpsuits I ordered, and they came quick! I ordered the black and the multi-colored Twilight. Would love to order the multi-colored Peacock since I truly love the Twilight. I found the black jumpsuit a bit looser and longer than the Twilight. I look forward to wearing them both, especially on travel.
LISA WILLEY
GBCustomer Service is amazing Customer Service is amazing! I was unable to use my points. The functionality that would let me apply points wasn't working. Customer Service helped walk me through the actions and it still didn't work. So customer service came up with a work around that let me use my points.