Love their clothing but.. Love their clothing! The only reason why I wont' rate them 5 stars is because their customer service sucks! They take forever to answer or they don't answer at all (this is critical if I'm supposed to be a part of their ambassadors)

S&S stands behind their products When I received one of my cute outfits with a manufacturing flaw, I was extremely disappointed and expecting an unpleasant customer service interaction. Boy was I wrong! S&S responded to my email with lightning speed, asked for a few photos of the flaw, and then promptly set up delivery of a replacement. I'm so pleased to know that they stand behind the quality of the clothing they sell and worked to resolve the issue quickly and pleasantly. The outfits are super cute and comfortable. I can't wait to wear them!

Consider allowing customers to exchange… Consider allowing customers to exchange sale items. If a customer needs a larger size and it is available you should consider it. The o my option for return is “item is damaged”. One of my items I needed a larger size and another wax not as shown on website. Very disappointing.

BUYER BEWARE BUYER BEWARE I returned my Items!! Company issued a ROA and return label that USPS would not accept. So I included that label inside my return with a note- I purchased a return with tracking and the return was received over 2 months ago. Still no refund has been issued to me. I’ve called only to be on hold for ever or receive a recording that office is closed! Do not purchase anything through SILK & SALT-

Love Silk & Salt Excellent response time on email inquiries and exceptional customer service. I have made two purchases. Clothing is of great quality no cheap fabric here. I would recommend Silk & Salt any day of the week!!