kiersten Olivarez
GBBUYER BEWARE BUYER BEWARE I returned my Items!! Company issued a ROA and return label that USPS would not accept. So I included that label inside my return with a note- I purchased a return with tracking and the return was received over 2 months ago. Still no refund has been issued to me. I’ve called only to be on hold for ever or receive a recording that office is closed! Do not purchase anything through SILK & SALT-
Rocío D’Oleo
DOLove their clothing but.. Love their clothing! The only reason why I wont' rate them 5 stars is because their customer service sucks! They take forever to answer or they don't answer at all (this is critical if I'm supposed to be a part of their ambassadors)
LISA WILLEY
GBCustomer Service is amazing Customer Service is amazing! I was unable to use my points. The functionality that would let me apply points wasn't working. Customer Service helped walk me through the actions and it still didn't work. So customer service came up with a work around that let me use my points.
E A Harris
GBThe description of the products does not compare to the great quality of the products. The description of the products are in no comparison to the excellent quality of the garment. The garments are a perfect fit. I was surprised to receive my orders as soon as I did. It means a lot to get good customer service, great quality in fabrics snd speedy delivery. I will definitely order again’
Dianne J
GBBeautiful Dress Fast service, beautiful dress in a sumptuous billowy silky fabric, beautiful pink. So happy with this dress,, but it is too tight in the chest, so not sure if I can keep it. All reviews say Silk & Salt does not offer a full refund on "ineligible" items, and are difficult to deal with, I ordered the largest size and it is too tight, so I can't get a bigger size. I don't want to get caught up in a lengthy process and end up with no full refund. Very disheartened by all the reviews.