Eden Odom
GBGreat customer service Great customer service. They may take 1-3 days to respond which was nerve wracking but I finally received a response when they received my return. They immediately shipped my exchange. Also their shipping is very fast, which I like!
LISA WILLEY
GBCustomer Service is amazing Customer Service is amazing! I was unable to use my points. The functionality that would let me apply points wasn't working. Customer Service helped walk me through the actions and it still didn't work. So customer service came up with a work around that let me use my points.
Danielle Varnedoe
GBConsider allowing customers to exchange… Consider allowing customers to exchange sale items. If a customer needs a larger size and it is available you should consider it. The o my option for return is “item is damaged”. One of my items I needed a larger size and another wax not as shown on website. Very disappointing.
A. Holland
GBFlattering, unique, dramatic dress but with a couple of negatives It's a pretty dress, dramatic, unique, comfortable, and flattering. I had fun wearing out to a special show. Two negatives- the V of the neckline is too low for me. I guess if I was thinner around the waist the dress would wrap more tightly and shorten the neck opening. I ended up modifying it with a safety pin. Also- I got to thinking after I bought it that it's an African wax block print (I researched) and maybe as a white European American it's weird for me to be wearing it, especially since it's made and sold by a company that isn't (from what I can see) an African or Black-owned company.
Ally
GBNOT ABLE TO RETURN MY ITEM......SCAM I bought a dress that did not look, on me, like it did on the website. I am asking for a return and complete refund. The website form is not allowing me to return the item. It wants me to exchange it for another size. I don't want another size....I want a return. There is no further options or drop-down information allowed.