Danielle Varnedoe
GBConsider allowing customers to exchange… Consider allowing customers to exchange sale items. If a customer needs a larger size and it is available you should consider it. The o my option for return is “item is damaged”. One of my items I needed a larger size and another wax not as shown on website. Very disappointing.
LISA WILLEY
GBCustomer Service is amazing Customer Service is amazing! I was unable to use my points. The functionality that would let me apply points wasn't working. Customer Service helped walk me through the actions and it still didn't work. So customer service came up with a work around that let me use my points.
Laura B.
GBS&S stands behind their products When I received one of my cute outfits with a manufacturing flaw, I was extremely disappointed and expecting an unpleasant customer service interaction. Boy was I wrong! S&S responded to my email with lightning speed, asked for a few photos of the flaw, and then promptly set up delivery of a replacement. I'm so pleased to know that they stand behind the quality of the clothing they sell and worked to resolve the issue quickly and pleasantly. The outfits are super cute and comfortable. I can't wait to wear them!
Ashlea Hardesty
GBThank you Silk & Salt for reaching out… Thank you Silk & Salt for reaching out so fast! I really love my order, let me wash it before sending me another, maybe it will take of itself, I always line dry, so I'll let you know how it goes! Thanks!
C Fernandez
GBLove the jumpsuits I ordered Love the jumpsuits I ordered, and they came quick! I ordered the black and the multi-colored Twilight. Would love to order the multi-colored Peacock since I truly love the Twilight. I found the black jumpsuit a bit looser and longer than the Twilight. I look forward to wearing them both, especially on travel.