Customer Service is amazing Customer Service is amazing! I was unable to use my points. The functionality that would let me apply points wasn't working. Customer Service helped walk me through the actions and it still didn't work. So customer service came up with a work around that let me use my points.

Perfect I adore their clothing range.

S&S stands behind their products When I received one of my cute outfits with a manufacturing flaw, I was extremely disappointed and expecting an unpleasant customer service interaction. Boy was I wrong! S&S responded to my email with lightning speed, asked for a few photos of the flaw, and then promptly set up delivery of a replacement. I'm so pleased to know that they stand behind the quality of the clothing they sell and worked to resolve the issue quickly and pleasantly. The outfits are super cute and comfortable. I can't wait to wear them!

Consider allowing customers to exchange… Consider allowing customers to exchange sale items. If a customer needs a larger size and it is available you should consider it. The o my option for return is “item is damaged”. One of my items I needed a larger size and another wax not as shown on website. Very disappointing.

EXCELLENT PURCHASE I was very impressed with how expeditiously I received my order. Not only did it come fast but it was received in great condition. The quality of the garment was exceptional. I wore my garment to a social gathering with friends and everyone wanted to know where I purchased it. I kindly referred then to S & S. I also purchased one for my daughter for Xmas. Unfortunately I failed to purchase another one for myself at the same time, but I will keep my eye open for other beautiful garments they offer.O