Customer Service is amazing Customer Service is amazing! I was unable to use my points. The functionality that would let me apply points wasn't working. Customer Service helped walk me through the actions and it still didn't work. So customer service came up with a work around that let me use my points.

Love Silk & Salt Excellent response time on email inquiries and exceptional customer service. I have made two purchases. Clothing is of great quality no cheap fabric here. I would recommend Silk & Salt any day of the week!!

Great customer service Great customer service. They may take 1-3 days to respond which was nerve wracking but I finally received a response when they received my return. They immediately shipped my exchange. Also their shipping is very fast, which I like!

Nightmare if you need to return or exchange Dress was much smaller in what is my typical size. Nightmare return/exchange policy! Confusing and irritating...had to email them for help because their return/exchange portal wasn't working, then the dress went on sale after I bought it so asked for store credit but their store credit is considered a "promo code" which you can only use 1 of so couldn't get the dress at the cheaper rate anyway AND their shipping charge jumped from $12 (which is ridiculous in the 1st place for 1 dress that probably weighed a couple oz) to $20!!!! All in less than a weeks time! Gave them 2 stars only because the dress is pretty but I won't be shopping with them again!

Stole thousands from their customers They closed, lied and continue to do so…They owe so many people money, say they are opening back up when in fact they are not. They show that they are based out of Nevada but it is obvious that they are not by the communication and recent postings on their social media. Their website, social media and FB are still up. The emails I have received are a different lie and story every time. I can do without the money, it’s the fact they get to lie and scam people, is beyond me. Be honest with your customers…Silk & Salt is owned by Liat Tessone. She also runs a company called Yourstory-group which specializes in e-commerce and helping other companies sell their products. I’m sorry, what?