Ally
GBNOT ABLE TO RETURN MY ITEM......SCAM I bought a dress that did not look, on me, like it did on the website. I am asking for a return and complete refund. The website form is not allowing me to return the item. It wants me to exchange it for another size. I don't want another size....I want a return. There is no further options or drop-down information allowed.
Danielle Varnedoe
GBConsider allowing customers to exchange… Consider allowing customers to exchange sale items. If a customer needs a larger size and it is available you should consider it. The o my option for return is “item is damaged”. One of my items I needed a larger size and another wax not as shown on website. Very disappointing.
E A Harris
GBThe description of the products does not compare to the great quality of the products. The description of the products are in no comparison to the excellent quality of the garment. The garments are a perfect fit. I was surprised to receive my orders as soon as I did. It means a lot to get good customer service, great quality in fabrics snd speedy delivery. I will definitely order again’
A. Holland
GBFlattering, unique, dramatic dress but with a couple of negatives It's a pretty dress, dramatic, unique, comfortable, and flattering. I had fun wearing out to a special show. Two negatives- the V of the neckline is too low for me. I guess if I was thinner around the waist the dress would wrap more tightly and shorten the neck opening. I ended up modifying it with a safety pin. Also- I got to thinking after I bought it that it's an African wax block print (I researched) and maybe as a white European American it's weird for me to be wearing it, especially since it's made and sold by a company that isn't (from what I can see) an African or Black-owned company.
Anil S thane
INPoor management of appoinment All the services are good here but their receptionist Ms Zoya is not at all professional she is not managing appointments properly. She is calling each & everyone & making sit there for more then half an hour . I took appointment for spa manicure pedicure in the morning 11 am for myself & wife for 3 pm but when I reached there two people were doing manicure & pedicure there & she asked us to wait for 5 min but after 15/20 min when I asked her she said just wait for half an hour more then I got furious for which she just said sorry . I experienced this for two three time . If owner reading the reviews please train your receptionist about how to manage the appointment & not to waste time of customers. Services are good but if not managed properly it will impact business in future