BUYER BEWARE BUYER BEWARE I returned my Items!! Company issued a ROA and return label that USPS would not accept. So I included that label inside my return with a note- I purchased a return with tracking and the return was received over 2 months ago. Still no refund has been issued to me. I’ve called only to be on hold for ever or receive a recording that office is closed! Do not purchase anything through SILK & SALT-

S&S stands behind their products When I received one of my cute outfits with a manufacturing flaw, I was extremely disappointed and expecting an unpleasant customer service interaction. Boy was I wrong! S&S responded to my email with lightning speed, asked for a few photos of the flaw, and then promptly set up delivery of a replacement. I'm so pleased to know that they stand behind the quality of the clothing they sell and worked to resolve the issue quickly and pleasantly. The outfits are super cute and comfortable. I can't wait to wear them!

Consider allowing customers to exchange… Consider allowing customers to exchange sale items. If a customer needs a larger size and it is available you should consider it. The o my option for return is “item is damaged”. One of my items I needed a larger size and another wax not as shown on website. Very disappointing.

NOT ABLE TO RETURN MY ITEM......SCAM I bought a dress that did not look, on me, like it did on the website. I am asking for a return and complete refund. The website form is not allowing me to return the item. It wants me to exchange it for another size. I don't want another size....I want a return. There is no further options or drop-down information allowed.

Stole thousands from their customers They closed, lied and continue to do so…They owe so many people money, say they are opening back up when in fact they are not. They show that they are based out of Nevada but it is obvious that they are not by the communication and recent postings on their social media. Their website, social media and FB are still up. The emails I have received are a different lie and story every time. I can do without the money, it’s the fact they get to lie and scam people, is beyond me. Be honest with your customers…Silk & Salt is owned by Liat Tessone. She also runs a company called Yourstory-group which specializes in e-commerce and helping other companies sell their products. I’m sorry, what?