Poor management of appoinment All the services are good here but their receptionist Ms Zoya is not at all professional she is not managing appointments properly. She is calling each & everyone & making sit there for more then half an hour . I took appointment for spa manicure pedicure in the morning 11 am for myself & wife for 3 pm but when I reached there two people were doing manicure & pedicure there & she asked us to wait for 5 min but after 15/20 min when I asked her she said just wait for half an hour more then I got furious for which she just said sorry . I experienced this for two three time . If owner reading the reviews please train your receptionist about how to manage the appointment & not to waste time of customers. Services are good but if not managed properly it will impact business in future

Consider allowing customers to exchange… Consider allowing customers to exchange sale items. If a customer needs a larger size and it is available you should consider it. The o my option for return is “item is damaged”. One of my items I needed a larger size and another wax not as shown on website. Very disappointing.

The description of the products does not compare to the great quality of the products. The description of the products are in no comparison to the excellent quality of the garment. The garments are a perfect fit. I was surprised to receive my orders as soon as I did. It means a lot to get good customer service, great quality in fabrics snd speedy delivery. I will definitely order again’

Thank you Silk & Salt for reaching out… Thank you Silk & Salt for reaching out so fast! I really love my order, let me wash it before sending me another, maybe it will take of itself, I always line dry, so I'll let you know how it goes! Thanks!

I really like Silk & Salt The Silk & Salt website is user friendly and does not bombard with thousand of images. The ordering process was seamless. I received all my items in one package! I did return one item due to size, again an easy to understand, easy to navigate and return. I am going to use my credit to look for another blouse.