Dianne J
GBBeautiful Dress Fast service, beautiful dress in a sumptuous billowy silky fabric, beautiful pink. So happy with this dress,, but it is too tight in the chest, so not sure if I can keep it. All reviews say Silk & Salt does not offer a full refund on "ineligible" items, and are difficult to deal with, I ordered the largest size and it is too tight, so I can't get a bigger size. I don't want to get caught up in a lengthy process and end up with no full refund. Very disheartened by all the reviews.
Eden Odom
GBGreat customer service Great customer service. They may take 1-3 days to respond which was nerve wracking but I finally received a response when they received my return. They immediately shipped my exchange. Also their shipping is very fast, which I like!
kiersten Olivarez
GBBUYER BEWARE BUYER BEWARE I returned my Items!! Company issued a ROA and return label that USPS would not accept. So I included that label inside my return with a note- I purchased a return with tracking and the return was received over 2 months ago. Still no refund has been issued to me. I’ve called only to be on hold for ever or receive a recording that office is closed! Do not purchase anything through SILK & SALT-
Tpage
GBStole thousands from their customers They closed, lied and continue to do so…They owe so many people money, say they are opening back up when in fact they are not. They show that they are based out of Nevada but it is obvious that they are not by the communication and recent postings on their social media. Their website, social media and FB are still up. The emails I have received are a different lie and story every time. I can do without the money, it’s the fact they get to lie and scam people, is beyond me. Be honest with your customers…Silk & Salt is owned by Liat Tessone. She also runs a company called Yourstory-group which specializes in e-commerce and helping other companies sell their products. I’m sorry, what?
John R
GBI really like Silk & Salt The Silk & Salt website is user friendly and does not bombard with thousand of images. The ordering process was seamless. I received all my items in one package! I did return one item due to size, again an easy to understand, easy to navigate and return. I am going to use my credit to look for another blouse.