LB
HRGrade A quality First of all, these products are of grade A quality. Secondly, even though it took a while until the product was delivered, the customer service was great. They were quick to respond to any inquiry and have shared the tracking details with me. Overall experience with Mariemur is more than 5 stars.
JPayne
GBMy order was delayed for over 4 weeks My order was delayed for over 4 weeks. I reached out twice and received a generic “don’t worry it’s still coming” response. Then another week later I receive an email and half of my order is no longer available… so not cool.
Nada
GBOrdered exactly one month ago and… Ordered exactly one month ago and NOTHING.. customer service regularly lies about the status of my shipment to buy time. I'm going to process a fraudulent case with my credit card as I've had enough of this nonesense They claim 2-7 shipping to USA but it's coming FROM UKRAINE .. no mention of that on their website.. total deceitful behavior
Jonathan
GBExcellent customer service Excellent customer service with follow up to make sure that I was satisfied. All questions were promptly and professionally answered. Our items shipped the day after our order was placed and exceeded our expectations. The materials were of excellent quality. Highly recommend them and will be ordering again in the future. Thank you Marie Mur!
Greg B
GBExceptional Customer Service Found you folks via instagram. Your products are absolutely gorgeous. I've had items in my shopping cart a few times but have yet to make the purchase, for reasons we won't get into here. One of your customer service reps reached out to me via email. Who does that?!?!? Great companies do. Completely unexpected and a little blown away. I honestly can't remember any other company doing anything close to this. To have somebody take the time to see how they could help....priceless. Keep doing what you're doing.....you just won this person over for life.