Greg B
GBExceptional Customer Service Found you folks via instagram. Your products are absolutely gorgeous. I've had items in my shopping cart a few times but have yet to make the purchase, for reasons we won't get into here. One of your customer service reps reached out to me via email. Who does that?!?!? Great companies do. Completely unexpected and a little blown away. I honestly can't remember any other company doing anything close to this. To have somebody take the time to see how they could help....priceless. Keep doing what you're doing.....you just won this person over for life.
Steve
GBUnable to exchange for right size Item did not fit and attempted to initiate a size exchange online and website was having technical issues then when I tried later my exchange request was denied due to being over 14 days. Order was very pricey and now I cant use any of the items and I just threw a ton of money away. Will never order another product again from Mariemur due to not having trust that the website will work when needed and will be throwing away more money.
Jonathan
GBExcellent customer service Excellent customer service with follow up to make sure that I was satisfied. All questions were promptly and professionally answered. Our items shipped the day after our order was placed and exceeded our expectations. The materials were of excellent quality. Highly recommend them and will be ordering again in the future. Thank you Marie Mur!
Nada
GBOrdered exactly one month ago and⦠Ordered exactly one month ago and NOTHING.. customer service regularly lies about the status of my shipment to buy time. I'm going to process a fraudulent case with my credit card as I've had enough of this nonesense They claim 2-7 shipping to USA but it's coming FROM UKRAINE .. no mention of that on their website.. total deceitful behavior
Chloe Amalie
DEAmazing quality and design - love every piece π€βοΈ The Mariemur pieces (I purchased the Milena harness & the Garsia series) are simply incredibly beautiful π€ I am always very picky with quality and love the quality of these products! The way the products are crafted and designed is simply perfect - both the leather and the rose-gold-colour elements / all details. I am just obsessed with every piece π€ Thank you also for the very kind and competent support from the team and for answering all my questions π€π€π€