Steve
GBUnable to exchange for right size Item did not fit and attempted to initiate a size exchange online and website was having technical issues then when I tried later my exchange request was denied due to being over 14 days. Order was very pricey and now I cant use any of the items and I just threw a ton of money away. Will never order another product again from Mariemur due to not having trust that the website will work when needed and will be throwing away more money.
Lindsay
GBI absolutely LOVE MARIEMUR!! I absolutely LOVE MARIEMUR!!! My husband accidentally ordered a slightly larger size than what I could wear and customer service made my exchange experience very pleasant. I'm VERY excited to wear my new MARIEMUR soon and plan to order more!
Egor
GBTerrible customer service and poor… Terrible customer service and poor goods quality. Rejected my return and offer no workaround. I'd definitely recommend to stay away from them
Pierre Bruckmann
DEjoan bra I ordered a bra, reveived it and wanted to send it back because it did not fit. Mariemur rejected the return request on Feb. 11th. Reason: They told me that "they awarded the wearing instructions" to me (what is not correct). I explained them on Feb. 12th that it does not fit and has nothing to do with "wearing instructions". Until now there was no more answer from mariemur. So this is very bad service in my opinion.
Nada
GBOrdered exactly one month ago and… Ordered exactly one month ago and NOTHING.. customer service regularly lies about the status of my shipment to buy time. I'm going to process a fraudulent case with my credit card as I've had enough of this nonesense They claim 2-7 shipping to USA but it's coming FROM UKRAINE .. no mention of that on their website.. total deceitful behavior