Pierre Bruckmann
DEjoan bra I ordered a bra, reveived it and wanted to send it back because it did not fit. Mariemur rejected the return request on Feb. 11th. Reason: They told me that "they awarded the wearing instructions" to me (what is not correct). I explained them on Feb. 12th that it does not fit and has nothing to do with "wearing instructions". Until now there was no more answer from mariemur. So this is very bad service in my opinion.
Egor
GBTerrible customer service and poor⦠Terrible customer service and poor goods quality. Rejected my return and offer no workaround. I'd definitely recommend to stay away from them
Marit Meinders
NLDisappointing to say the least. Don't order! Very obvious that this company only takes the time to respond to, somewhat questionable, positive reviews. Take responsibility! If you can't deliver, for whatever reason, refund your customers. A delay, when reasonable, is within expectation but weeks and months later and still no order...that is unacceptable. You don't proactively provide information about delays, I really can't relate to the 5 star "service". Excuses upon excuses, I am fed up. Refund!!
Chloe Amalie
DEAmazing quality and design - love every piece π€βοΈ The Mariemur pieces (I purchased the Milena harness & the Garsia series) are simply incredibly beautiful π€ I am always very picky with quality and love the quality of these products! The way the products are crafted and designed is simply perfect - both the leather and the rose-gold-colour elements / all details. I am just obsessed with every piece π€ Thank you also for the very kind and competent support from the team and for answering all my questions π€π€π€
LB
HRGrade A quality First of all, these products are of grade A quality. Secondly, even though it took a while until the product was delivered, the customer service was great. They were quick to respond to any inquiry and have shared the tracking details with me. Overall experience with Mariemur is more than 5 stars.