I am very happy! I am very happy! Ordering was easy - shipment was quick and arrived in perfect condition. This purchase was to replace a purchase from another vendor which arrived with holes in it! I had been given a gift card to Connecting Threads and though I have never ordered from them before this, I will be ordering from them again I am sure.

I've always had good service. I've always had good service with Connecting Threads. I recently placed a very large order for thread online. I checked my order before I hit the last button to place the order because it did involve both polyester and cotton and in many different colors. When it arrived there were 5 cones in one of the colors and I had only ordered 4. The invoice showed I had ordered 5 instead of 4. I called to see if I had been charged for this extra cone. I had been but the person I talked with didn't suggest I had ordered incorrectly and promptly credited my card for the price of the extra cone and told me just to keep it. She was very personable during the interaction.

Very Happy Customer Very, very satisfied with my experience with Connecting Threads. The Woolies fabric bundle was carefully cut, coordinated, and folded and oh-so delicious to touch. The order came quickly and my email inquiry was answered promptly. I am looking forward to doing business with CT in the future.

Ordering in Canada I am always thrilled to receive my fabrics from Connecting Threads. They are always a good quality, and I get them in a very timely matter. As a Canadian customer, I’m pleased that the offer of free shipping is included with orders over $85USD. Even with adding in the the exchange rate to our Canadian Dollar, the prices are very good. I have been ordering from here for a few years now, and will continue to do so!

There was a mixup and I received the… There was a mixup and I received the wrong fabric in my order. When I contacted Connecting Threads, the person on the phone was understanding and assured me that my order would be filled correctly. She was right!! It arrived yesterday and I am very happy with my fabric.