“Happiness Guarantee” Love what the company has to offer, however their website is very difficult to search. Ordered an expensive duvet and the fabric was thin (similar to a sheet). So disappointed. I even PAID for a swatch prior, but sometimes it’s difficult to gauge off of a tiny piece. For the price, I would have expected a higher end fabric. They have a “happiness guarantee,” however would not consider a return/exchange/refund. I will not be buying from them again.

Minky fabric printing VERY dark and contrasty I ordered some Minky fabric (fat quarters) during a pretty good sale. The fabric I ordered was mainly my own designs, although I did Order a couple that were other designs. I was very disappointed in that all of the Minky came out really, really dark and very contrasty- Fabric I was unable to use. It took me a while to get a hold of anyone through Spoonflower - I was finally able to reach someone through messaging directly off the webpage and they contacted me within a couple of days. They said they never got my emails. The order was reprinted and sent again with fairly fast shipping, which was much appreciated. Unfortunately, the order came out exactly the same. Very dark and unusable. In the meantime, I had ordered the same exact designs printed on polartec fleece (which was awesome, but almost printed too light… very happy with those, though). When I contacted them a second time after the reprint also came back very dark, I just received a message that I should order 8 inch squares before I order any printed fabric to be sure they will print OK.😳 I was very disappointed in that because my email asked if it was possible for them to change the contrast and brightness settings when they print the fabric because the designs are not dark contrast not only my designs but other designs. It’s hit or miss some designs come out beautifully… others really not. So I have two sets of orders that I paid quite a bit bit of money for that. I just absolutely cannot even use. I have just switched to the Polartec fleece, which is a wonderful fabric for doll clothes and does print beautifully. I have absolutely loved some of the Minky. I have purchased in the past, but won’t order Minky anymore.

I needed help and I was trying to set a… I needed help and I was trying to set a day to speak to someone on the phone and I just kept getting an automated email explaining the policies. That was no help to me at all.

UNSUBSCRIBE ME; I CANT AFFORD! 1. All I wanted was to be unsubscribed. The fact that you are still emailing me shows your cust. svc is not working. 2. Why don't you have an unsubscribe button? 3. You prices are too high for an old retired teacher like me. 4. I did like your prints however.

Great Customer Service I was sent the wrong size print and when I contacted customer service, they send the correct fabric no questions asked. It came quickly and didn't impact my project at all. I love this fabric and will continue to buy from Spoonflower. So many fun and cute designs!