Fabulous Customer Service We had placed two similar custom fabric orders. On the 1st order the design had blurred edges with no crisp lines (featured a paw print & heart) while the 2nd order seemed to have no issues. We reached out about a reprint and the team was very helpful and took care of the issue. We received the reprint today and our team was very happy with crisp & clean printed design. Thank you Liz & Spoonflower team!!

Minky fabric printing VERY dark and contrasty I ordered some Minky fabric (fat quarters) during a pretty good sale. The fabric I ordered was mainly my own designs, although I did Order a couple that were other designs. I was very disappointed in that all of the Minky came out really, really dark and very contrasty- Fabric I was unable to use. It took me a while to get a hold of anyone through Spoonflower - I was finally able to reach someone through messaging directly off the webpage and they contacted me within a couple of days. They said they never got my emails. The order was reprinted and sent again with fairly fast shipping, which was much appreciated. Unfortunately, the order came out exactly the same. Very dark and unusable. In the meantime, I had ordered the same exact designs printed on polartec fleece (which was awesome, but almost printed too light… very happy with those, though). When I contacted them a second time after the reprint also came back very dark, I just received a message that I should order 8 inch squares before I order any printed fabric to be sure they will print OK.😳 I was very disappointed in that because my email asked if it was possible for them to change the contrast and brightness settings when they print the fabric because the designs are not dark contrast not only my designs but other designs. It’s hit or miss some designs come out beautifully… others really not. So I have two sets of orders that I paid quite a bit bit of money for that. I just absolutely cannot even use. I have just switched to the Polartec fleece, which is a wonderful fabric for doll clothes and does print beautifully. I have absolutely loved some of the Minky. I have purchased in the past, but won’t order Minky anymore.

The not so good and then there was good I find it frustrating that I cannot get a response from a real person. The AI or bot in support is less than adequate. They do not answer questions and trying to get an email from a real person is nonexistent as far as I can tell. That's too bad because I love Spoonflower. BUT, I do have a glowing report about Spoonflower's order fulfillment. I have a store on Etsy that has all my Spoonflower work for sale. Etsy had approved an order which I was fulfilling in Spoonflower. Spoonflower stopped the order because the mailing address was to an abandon building. Why Etsy did not catch this I don't know. But Spoonflower did and I am grateful for that. Thank you guys!

Peel and Stick Wallpaper The choices for wallpaper are beautiful. Read the how to information, it's important to understand the different types of wallpaper and the wall preparation necessary. But also double check with customer support via the chat to make sure you understand the directions. I misunderstood something I read in the how to and was glad I reached out to the chat for clarification. I purchased the peel and stick and although I initially was intimidated by doing it myself, it is forgiving paper and by the next roll I had it down. I hung 4 rolls of 2x9 foot. My wall looks great! I even got the electric outlet matched with the pattern. That's the hardest part, matching up the pattern but because it's forgiving paper I was able to do it.

THE BEST MARKETPLACE!! I like to sew fabric and this is THE best site on the internet and even beats the ‘shop’ experience. I live in the UK and it amazes me the range of designs available. Personally I love the thought of a marketplace whereby I can help individual designers. It’s a total win/win for everyone. The Modern Jersey is just the most gorgeous fabric and I just wish I could afford more. It gets pricey with delivery etc and I would prefer to buy in Sterling but hey ho! Delivery is a couple of weeks usually which is ok, most of the time 😁😁😁