Their Customer Service is excellent! Their Customer Service is excellent!! They were prompt & caring in resolving my issue.

30 day return policy is a lie Bought the jeans based on the published 30 day return policy. The pants are too small but when I emailed support I got no response. The quality of the jeans is good - I just need a larger size. Never got a confirmation of the order, just a coupon for a discount if I placed another order

I placed an order February 27,2024 my… I placed an order February 27,2024 my total was 147.00 my order # URoo145617 all I received was scarf which I didn't order and I never received my order and today is 4-30, 2024 ...I contact customer service and they said different excuses every time I really feel like I have been scammed , now I have not received a refund or anything Don't trust this company and definitely don't buy anything from them, but if I do receive my order I will definitely leave a update on This.... BUYER BEWARE 🚩🚩🚩

The picture was accurate The fabric of the dress was better than expected and the style was true to the picture. The dress ran a bit larger than expected so I requested a refund. Returns are a bit more complicated than anticipated and it is costly to return. They provided a credit...so I did more shopping.

Beautiful clothing - so happy with purchases. The clothing is beautiful. When the garments arrive they are exactly as pictured in the website and also true to size. The site is easy to navigate and there are so many lovely things to choose from. The communication from the company is excellent and I feel safe and confident doing business. I would not hesitate to recommend Ursime to friends and family.