High quality Quick response. LOVE my new Lux tulle! I've been looking for a beautiful, quality, soft tulle for my custom wedding veils. I finally found it! I'm not going to buy anything else from now on!

Mismatch colour The colour of fabric that I ordered was not the colour that I got

Non-delivered tulle, no response This company did not deliver my fabric. It has been over a month. I sent them an email and asked them to look into it. They said they would and then no response. After sending 4 more messages and trying to call with no response I am contacting PayPal and my credit card company. I am very disappointed and would not recommend them.

Had to report to FTC in order to get order 10 days. No order. No shipping confirmation. No tracking info. Email and WhatsApp messages unanswered. Phone number on my credit card bill not in service. The address in Delaware is a three bedroom twin house and is used for lots of websites, some with suite numbers (!). I reported to BBB and FTC. Finally I got a shipping confirmation and my order a few days later. I still suspect a scam because a reputable internet seller does not behave this way and the address in DE may not be legit.

Got only a fraction of what I ordered and paid for The tulle was very nice, however I order one yard (36”) but received about 12” instead (30% of the amount). I ordered them for samples, so it’s fine but I’m afraid to order more because I’m not sure what I will get. I sent an email to luxetulle over a week ago and have not received a response.