luxetulle.com

603 Deemer PL, 19720, Newcastle, United States
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2.67
Based on 15 Reviews

5

33.33%

4

6.67%

3

6.67%

2

0.00%

1

53.33%
About luxetulle.com

Online fabric supplier for projects and DIY apparels.

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Unhappy Customer
GB

Had to report to FTC in order to get order 10 days. No order. No shipping confirmation. No tracking info. Email and WhatsApp messages unanswered. Phone number on my credit card bill not in service. The address in Delaware is a three bedroom twin house and is used for lots of websites, some with suite numbers (!). I reported to BBB and FTC. Finally I got a shipping confirmation and my order a few days later. I still suspect a scam because a reputable internet seller does not behave this way and the address in DE may not be legit.

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Cassidy Burel
GB

THE BEST I said it once and i'll say it again. Amazing quality! I can't find anyone else who offers more "bang for your buck" as well as friendly customer service, customizable options, and over all, and absolutely wonderful product. 10/10 would recommend

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Rachele Cummings
GB

High quality Quick response. LOVE my new Lux tulle! I've been looking for a beautiful, quality, soft tulle for my custom wedding veils. I finally found it! I'm not going to buy anything else from now on!

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Casey Stark
GB

Like one of the previous comments Like one of the previous comments, my order has been stuck in Saddlebrook NJ for a month now. No one reached out to me about any delays and I eventually emailed someone who promised to send out a new order but hasn't provided any new information or timeline to when the fabric will arrive. I'm pretty disappointed because I took a shot on a company that I was hoping to use for a lot of wedding dresses. Oh well. I hope I get what I ordered at some point.

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JULIE Higgins
GB

Non-delivered tulle, no response This company did not deliver my fabric. It has been over a month. I sent them an email and asked them to look into it. They said they would and then no response. After sending 4 more messages and trying to call with no response I am contacting PayPal and my credit card company. I am very disappointed and would not recommend them.

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