High quality Quick response. LOVE my new Lux tulle! I've been looking for a beautiful, quality, soft tulle for my custom wedding veils. I finally found it! I'm not going to buy anything else from now on!

Non-delivered tulle, no response This company did not deliver my fabric. It has been over a month. I sent them an email and asked them to look into it. They said they would and then no response. After sending 4 more messages and trying to call with no response I am contacting PayPal and my credit card company. I am very disappointed and would not recommend them.

Mismatch colour The colour of fabric that I ordered was not the colour that I got

Excellent customer service Excellent customer service, fast shipping and most beautiful fabric! Thank you!

poor customer service I ordered a 3 color swatch but did not receive a confirmation email. I wrote to customer support but got no response. When the package arrived, it was the wrong item with color selection that did not match the website. I contacted customer support again but received no response. Poor customer service and quality control.