Misleading Sale I ordered two items on black Friday. I applied the black friday promo code and when I received the items, one was not the size I ordered and the other one was just too large. I scanned the QR code provided with my purchase to start an exchange and it says both my items are Final Sale. No where did it say that when I purchased the items or else I never would have ordered. I have contacted customer service twice online (because their phone lines are down) and have not received a response. I will never order from here again... prefer Shopbop!

Where is my confirmation or order? Placed my order on 12/20, reached out to them on multiple platforms because I didn't receive any confirmatiion emails and I GOT CHARGED!!! 4 days have already passed and I haven't received any responses or shipping information. DONT BUY HERE!! I don't recommend this to anyone they will steal from you.

AWFUL experience This was a pretty bad experience. I placed an order and was not pleased with the product, so I tried to reach out to the customer service department (they don't have one). I was on "hold" for HOURS. I didn't have hours to waste on the phone so I sent several emails. I have yet to hear back from them. I don't know who runs this and what type of education/training they received in running a respectable business, but I'd suggest they get a refresher.

Slow customer service. I ordered some shorts from this website and was sent an item that was not what I ordered. I have tried to contact them for return instructions and received an acknowledgment of my complaint that said someone will contact me shortly, I have not been contacted 10 days later.

It’s been several weeks since I’ve made… It’s been several weeks since I’ve made my order and I’ve sent multiple emails, but zero response. Y’all are so quick to take my money, but in no hurry to ship my purchase. It’s clear y’all have a huge issue with shipment. I’m extremely disappointed in this company!