Customer service wait times need to be improved. I Found TransFi online. Started using there services to buy crypto. I Have only used there services for a couple days. I had completed all prompted KYC requirements. I was using there services and was very pleased with my payment options and how quickly my wallet was credited with my purchases and with reasonable fees. I Thought...I had found my new go too website for on and off ramp transactions. However, on one of my transactions it was canceled on their end, and payment was withdrawn from my account with a value of 5K USD. After almost 24hrs I have finally received an email regarding my canceled transaction and started the refund process it took 7 days to get my money back. Although there customer service response times, and refund times need to get better.... I got my money back and will continue to use there services as there payment options are convenient here in East Asia.

Best price always Best price always. I have been buying lots of different tokens from TransFi and the experience is seamless. The support and telegram community is also helpful

I'm paid more than 48h ,my coin until… I'm paid more than 48h ,my coin until now not received, pls finish it. OR-240421112839423

I want to buy some USDT… I want to buy some USDT… stupid telegram offer me this website. I send them money, they ( receive it ) because status updated. And right now I waiting already almost 24 hours, and receive 0 Usdt on my wallet.

Ethereum buy I had made 2 purchases. There were no problems with the first one, but with the second one there was a technical problem that resulted in the transfer being canceled. However, my bank account was debited. What was positive was that the boss personally took care of the correct processing of the payment. The cancellation was withdrawn. Everything is all right again!!!!