Customer service wait times need to be improved. I Found TransFi online. Started using there services to buy crypto. I Have only used there services for a couple days. I had completed all prompted KYC requirements. I was using there services and was very pleased with my payment options and how quickly my wallet was credited with my purchases and with reasonable fees. I Thought...I had found my new go too website for on and off ramp transactions. However, on one of my transactions it was canceled on their end, and payment was withdrawn from my account with a value of 5K USD. After almost 24hrs I have finally received an email regarding my canceled transaction and started the refund process it took 7 days to get my money back. Although there customer service response times, and refund times need to get better.... I got my money back and will continue to use there services as there payment options are convenient here in East Asia.

Instant and low fee remittance between EU and Asia Great platform! Love their remittance product. With TransFi our deposits are instant for all our services across Europe and Asia.

It’s my first time to experienced using… It’s my first time to experienced using transfi and it was fast and easy transacting with them. Highly recommended.

No Support/Slow Service Reviews below me are right, no support/live chat. Replies to email are non excistent, been waiting for 24+ hours to get a small purchase completed. If its not gonna get fixed i will never use this platform again. Look into OR-231215003723552

I'm paid more than 48h ,my coin until… I'm paid more than 48h ,my coin until now not received, pls finish it. OR-240421112839423