Outdoorsy

1475 Folsom St, 3rd floor, 94103, San Francisco, United States
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4.20
Based on 20 Reviews

5

65.00%

4

20.00%

3

0.00%

2

0.00%

1

15.00%
About Outdoorsy

Outdoorsy is the first international fully insured community marketplace mobilizing the world's over 50M idle RVs. Powering road trips and RV adventures. Outdoorsy connects you with network of RV owners, so you can reserve and rent RVs direct from the owner. We don’t own a fleet of identical, anonymous RVs that have seen millions of miles. Instead, we connect RV owners with folks who just want to experience RVing without having to buy one themselves. Not only do we make it safe for RV owners to rent out their rigs and earn money, but we also make it easy to rent great vehicles from dependable and knowledgeable owners. We are on a mission: We believe everyone should have the access, choice and opportunity to get outdoors. Our goal is to help people discover the best spots in the country ---- and have the time of their lives doing it.

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Rebuilder LLC Captain Kirk
GB

Our renters were Excellent and took… Our renters were Excellent and took very good care of our rig…they were very concerned about all of the details including the forms and all of the initial communications. Outdoorsy was very helpful in the whole process…Thank you!! They said they loved the experience and will be renting again!!

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carolyn
GB

If there were zero stars If there were zero stars, that would be appropriate. Rented an RV. Picked it up and drove 20 miles to learn the leaf spring broke and it could have been catastrophic. In a nutshell, we got the run around. My husband and I were both calling different departments and Outdoorsy literally did nothing. Said they were sending roadside assistance and never did. We were on the side of the road in the dark for two hours before we left the RV to find a hotel. Next day we were told to call our own roadside assistance. They were then going to help us find another camper...nope. Nothing. No reimbursment for our hotel because they only do that for trip interuptions. HUH? We went camping and didnt have a camper anymore. If that isnt a trip interruption, what is? We spent double what we budgeted bc we had to get a hotel room. All our camping food spoiled and Outdoorsy did squat. They did offer ten percent off our next camper. Why would we rent from them again. Our acct number was 5258431 Under my husbands name. Jason

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Hunter Anstine
GB

Hi my name is Hunter Anstine Outdoorsy… Hi my name is Hunter Anstine Outdoorsy is a complete scam. They set up my deal, the renter flaked on me and I was still charged $3,072.19 for a rental I never received. I had to rent a separate vehicle from Enterprise. Don’t trust anything you see about Outdoorsy it’s all clever marketing to cover up scandalous behavior. To be clear Outdoorsy is not hearing me. The owner did not communicate with me appropriately and the did not deliver the vehicle. He told me he was leaving it somewhere unlocked with the keys in the cup holder and a contract to sign. That is sketchy as heck. And after that Outdoorsy took the sketchy owners side. Shame. I was not a cancellation or a no show, the renter was.

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Daniel Nazzarett
GB

No issues all customer service… No issues all customer service representatives are very helpful

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Aleasha V
CA

Outdoorsy Great site, great support Outdoorsy is a great site that connects RV owners with RV renters. It’s so easy to use their app or website. Why not make money when your RV isn’t being used for yourself. Outdoorsy support is always fast and helpful. Sometimes you have questions or a renter wants your RV for an extra day and Outdoorsy takes care of the details. Better than renting independently.

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