Rebuilder LLC Captain Kirk
GBOur renters were Excellent and took… Our renters were Excellent and took very good care of our rig…they were very concerned about all of the details including the forms and all of the initial communications. Outdoorsy was very helpful in the whole process…Thank you!! They said they loved the experience and will be renting again!!
Jose Robles
GBGood communication and quick response, and a suggestion Overall great communication and good options. Something to consider for the traveler or event the owner is to see if Outdoorsy could offer travel insurance for RV rentals that are outside of the range of the owner. Considering an RV service call is anywhere from $150-200 for the call I would have gladly paid $100 plus deductible for peace of mind if anything happens out in the road. I know it's not a thing now, but maybe it could be? Maybe offer it as a membership like triple A but for unseen repairs. Food for thought.
Daniel Nazzarett
GBNo issues all customer service… No issues all customer service representatives are very helpful
Jeff Brown
GBGreat way to get started renting our… Great way to get started renting our trailer, would recommend to anyone looking to turn their trailer into a rental business on the side.
carolyn
GBIf there were zero stars If there were zero stars, that would be appropriate. Rented an RV. Picked it up and drove 20 miles to learn the leaf spring broke and it could have been catastrophic. In a nutshell, we got the run around. My husband and I were both calling different departments and Outdoorsy literally did nothing. Said they were sending roadside assistance and never did. We were on the side of the road in the dark for two hours before we left the RV to find a hotel. Next day we were told to call our own roadside assistance. They were then going to help us find another camper...nope. Nothing. No reimbursment for our hotel because they only do that for trip interuptions. HUH? We went camping and didnt have a camper anymore. If that isnt a trip interruption, what is? We spent double what we budgeted bc we had to get a hotel room. All our camping food spoiled and Outdoorsy did squat. They did offer ten percent off our next camper. Why would we rent from them again. Our acct number was 5258431 Under my husbands name. Jason