Purchased (4) 200 watt bb9 solar panels… Purchased (4) 200 watt bb9 solar panels and support brackets. Received them in perfect condition and fast shipping. Easy to set up and all worked just fine. Was so happy with my purchase I ordered a fifth panel and more support brackets and all is set up and working perfectly.

Great product It's not only a cooler, but it's also a freezer. I travel a fair amount, and can take frozen items anywhere I want, worry free. My only regret, is not knowing about the larger freezer available. I'm going fishing in Canada this summer, and this will be great for bringing fish home.

Damaged Panel Replaced Quickly Panel was damaged on arrival and it was promptly replaced

Great Product and Customer Service When we looked into getting a portable electric freezer and refrigerator, we called or tried to contact a number of companies to ask questions and test their customer service. BougeRV was the only company that had a human available to talk to you and that knew the product and their policies and American English. In addition to all that we love the product. We took it on vacation and it was so useful and the two relatives we visited loved it too and will buiy their own.

Non-Existent Customer Support *********Update: After my negative review, I received an email from Trust Pilot stating that BougeRV flagged my review and that if I don't provide them with my personal information, that even a bank would not ask for, they will delete my review in 3 days. BougeRV claims they're upgrading their phone systems and suggests trying again in 1-2 weeks. Numerous negative reviews on major retail platforms have highlighted ongoing issues with their phone lines for years. Despite multiple attempts to contact them via several emails and through Facebook Messenger, I have received no response. They only responded to this negative review and has directed Trust Pilot to remove it. Should this review get deleted, I will make sure to share it across all social media platforms.************* I purchased a BougeRV cooler and went to register my product on their site to receive the extra 1 year warranty in addition to the 2 year warranty. When I enter my order number it says "ORDER NOT FOUND". Phone number they provide in their instruction manual is a joke (408-429-4149). When you call, it either says "the Google-Fi customer is not subscribed" or it's complete silence. No ringing, nothing. If I have to go to TrustPilot to try to get the company's attention for something like this, imagine if my cooler goes bad what I have to go through. Non-existent customer support. It's concerning to note that the responses from Bougerv.com on Trustpilot appear to be generated by AI rather than written by human representatives. This practice raises questions about the authenticity and sincerity of the company's engagement with customers. Look at their 1 star reviews.