My experience with BougeRV products has been excelent. The products I have used, the 23 qt & 30 qt frig/freezers are great. I used them both at home and traveling. The folding solar panel works great to charge my power station which works really well keeping the ref/freezer cold. I am currently working on installing the solar system I purchased from BougeRV. I'm expecting it to be top quality, also. I'm looking forward to being able to use the water heater I purchased, also.

Bouge Controller support was great The Bouge Controller is both difficult to understand hooking up, and difficult to connect -- the cheap connectors provided don't work well. (Compare with Renogy) The manual gives little information - why should I have to Google it? The controller worked for a while, but now I have a constant E01 message and support has not responded. When Support did reach out to me they resolved my situation admirably. They not only refunded the charge, but did not ask me to return it, AND sent me a replacement to have as a backup. Can't ask for more than that.

epic fail Our refrigerator lasted about 2 months until the compressor failed and won’t cool at all.

Purchased (4) 200 watt bb9 solar panels… Purchased (4) 200 watt bb9 solar panels and support brackets. Received them in perfect condition and fast shipping. Easy to set up and all worked just fine. Was so happy with my purchase I ordered a fifth panel and more support brackets and all is set up and working perfectly.

Non-Existent Customer Support *********Update: After my negative review, I received an email from Trust Pilot stating that BougeRV flagged my review and that if I don't provide them with my personal information, that even a bank would not ask for, they will delete my review in 3 days. BougeRV claims they're upgrading their phone systems and suggests trying again in 1-2 weeks. Numerous negative reviews on major retail platforms have highlighted ongoing issues with their phone lines for years. Despite multiple attempts to contact them via several emails and through Facebook Messenger, I have received no response. They only responded to this negative review and has directed Trust Pilot to remove it. Should this review get deleted, I will make sure to share it across all social media platforms.************* I purchased a BougeRV cooler and went to register my product on their site to receive the extra 1 year warranty in addition to the 2 year warranty. When I enter my order number it says "ORDER NOT FOUND". Phone number they provide in their instruction manual is a joke (408-429-4149). When you call, it either says "the Google-Fi customer is not subscribed" or it's complete silence. No ringing, nothing. If I have to go to TrustPilot to try to get the company's attention for something like this, imagine if my cooler goes bad what I have to go through. Non-existent customer support. It's concerning to note that the responses from Bougerv.com on Trustpilot appear to be generated by AI rather than written by human representatives. This practice raises questions about the authenticity and sincerity of the company's engagement with customers. Look at their 1 star reviews.