bougerv.com

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4.25
Based on 20 Reviews

5

70.00%

4

15.00%

3

0.00%

2

0.00%

1

15.00%
About bougerv.com

Founded by a group of outdoor mobile adventurers, "Bouge" the meaning of "mobile" states the outdoor spirit for BougeRV.

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John P Gorman
GB

Needs improvement I am happy with the product and BougeRV but only 3 stars because overheating happens too often. Hopefully a new and improved version is made in the future. I updated to 4 star because BougeRV responded, although there is nothing to be fixed because the real fix is to just allow for maximum water flow and shut it down between lathering up and rinsing off, I know they are reading reviews and I trust them to make improvements if they have another model in the future. The shower itself is made of quality durable materials. I would recommend it to anyone searching for such a product. It just needs some improvement.

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Dennis Coyle
GB

Love Bougerv products and service Amazing product with awesome customer service that you just don't see anymore. Highly recommend this company

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David Cremin
GB

200W CIGS solar panels I purchased 2 of the 200W CIGS solar panels. This is a great product. Very revolutionary. Panels came packaged very securely and well protected, and on schedule. The coolest thing about these is the ability to roll them up to transport them. I simply placed them together, roled them up and put them in a sleeping bag stuff sack. Throw em on the bed in our Hiker trailer and go. I look forward to using these very versatile and flexible panels ou on the road. Thanks Bouge R.V..

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Solat Girl
GB

Non-Existent Customer Support *********Update: After my negative review, I received an email from Trust Pilot stating that BougeRV flagged my review and that if I don't provide them with my personal information, that even a bank would not ask for, they will delete my review in 3 days. BougeRV claims they're upgrading their phone systems and suggests trying again in 1-2 weeks. Numerous negative reviews on major retail platforms have highlighted ongoing issues with their phone lines for years. Despite multiple attempts to contact them via several emails and through Facebook Messenger, I have received no response. They only responded to this negative review and has directed Trust Pilot to remove it. Should this review get deleted, I will make sure to share it across all social media platforms.************* I purchased a BougeRV cooler and went to register my product on their site to receive the extra 1 year warranty in addition to the 2 year warranty. When I enter my order number it says "ORDER NOT FOUND". Phone number they provide in their instruction manual is a joke (408-429-4149). When you call, it either says "the Google-Fi customer is not subscribed" or it's complete silence. No ringing, nothing. If I have to go to TrustPilot to try to get the company's attention for something like this, imagine if my cooler goes bad what I have to go through. Non-existent customer support. It's concerning to note that the responses from Bougerv.com on Trustpilot appear to be generated by AI rather than written by human representatives. This practice raises questions about the authenticity and sincerity of the company's engagement with customers. Look at their 1 star reviews.

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Karilynn Cochran-Roberts
GB

I posted a previous review giving a low… I posted a previous review giving a low two star rating on the dual zone refrigerator due to lack of enough insulation in the packaging. My unit arrived damaged, twice. I am updating my review because the customer service department of this company has been outstanding. They continued to work toward a solution with me despite the challenges. It is refreshing to see a company who will stand by their products. I've been assured they are working on fixing the packaging of their product to insure it arrives undamaged for customers. My thanks to your customer service department.

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