Customer support is genuine. Products work great through rain and shine. Customer service is really thoughtful. Called me and explained how my purchases items would arrive to clear up and confusion/concerns before they arose. Also, one of the associates offered help via phone with equipment if needed during set up. Wasn’t needed though. Will definitely recommend to friends/family that are looking for a fresh adventure ahhh get it.

Great Customer Service I ordered one of their MyFAKs (made by MyMedic). First, the customer service was great. (Not just good, it was great. Jonas was very seriously the best customer service rep I’ve ever dealt with) The color I ordered was on back order so they called me and helped me get something similar, which shipped within a day or two. Now I know that Fresh Adventure doesn’t control the actual quality of the product since it’s made by another company, but regardless, the kit is very well made. The entire experience has put Fresh Adventure on my list of Go-To’s the next time I need to order something First Aid related.

Very poor PR Very poor PR, I went to hell dealing with this company, paying big bucks for an AC unit then begging them to replace a defective item from it, I do not recommend this company to anyone be careful when dealing with the.

Increased Price after Reaching Out. Then lied. Update: The company told Trustpilot my review is fake... Luckily I took screenshots and sent them to Trustpilot. Goes to show how big of a scam this company is. There is a chat prompt that says to ask for a discount. I reached out for an Ecoflow 110w solar panel. After reaching out, Jonas increased the price by $40 lol... Then he claimed it was due to his colleague. It's pretty clear he is the owner and has no colleagues. Sad to see a small business like this acting shady. TrustPilot does not allow pictures but I do have screenshots of the chat.

Good communications and quick to ship a… Good communications and quick to ship a great product. No issues at all would do business again.