Very poor PR Very poor PR, I went to hell dealing with this company, paying big bucks for an AC unit then begging them to replace a defective item from it, I do not recommend this company to anyone be careful when dealing with the.

Customer support is genuine. Products work great through rain and shine. Customer service is really thoughtful. Called me and explained how my purchases items would arrive to clear up and confusion/concerns before they arose. Also, one of the associates offered help via phone with equipment if needed during set up. Wasn’t needed though. Will definitely recommend to friends/family that are looking for a fresh adventure ahhh get it.

Serious company that cares I'd like to start by saying that I'm glad that I found this company while searching for camping and emergency equipment. I live on a location that many times shipping is either impossible or really expensive. At first, I tried placing an order with them but it failed because of my address (totally normal experience for me), so I just exited the website and kept on looking with no success. A day later I'm contacted by the company and they offered me some options to help me out complete my purchase and ship their items to my home. I reached an agreement and fulfilled my order with them. They called me again to follow up on my order and tell me that it was being prepared and shipped soon (and it was). I received the order a few days later, professionally packed and everything was perfect. I would recommend this company to anyone interested.

Great communication and timely… Great communication and timely responses from Customer Support. Was ordering a backordered product and estimates re: arrival and shipping were accurate. Was a little hesitant to buy an expensive item from an unknown (to me) website, but no regrets and will plan to order from them again. used trustpilot reviews before deciding to order.

Great Customer Service I ordered one of their MyFAKs (made by MyMedic). First, the customer service was great. (Not just good, it was great. Jonas was very seriously the best customer service rep I’ve ever dealt with) The color I ordered was on back order so they called me and helped me get something similar, which shipped within a day or two. Now I know that Fresh Adventure doesn’t control the actual quality of the product since it’s made by another company, but regardless, the kit is very well made. The entire experience has put Fresh Adventure on my list of Go-To’s the next time I need to order something First Aid related.