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Cancelling an order. Having difficulty with responses from your customer support team of cancelling an order, is there another method other than a ticket or by email ....a phone number contact that I can use?

Great versatile tent. I just started getting back into camping more and wanted to get into hot tent camping but backpacking too. I'm not looking to winter camp but Spring and Fall camping. I also like to camp in the summer. The tent is lite enough for me to backpack with but i love the stove area for storage in the summer and my favorite thing is the door opening to a canopy. It makes a great little front Poarch that i can sit and enjoy some reading and coffee sitting in a foldable chair. I have used the tent about 4 times now and it seems durable enough even in the rain. I am 6'1" so siting up in the tent can be annoying as it can really only sit in the center at the peak well. But i can lay down no problem. My only wish is that when the canopy is closed, I wish the bottom zipped up as a draft does work its way in there. I bought the Stovehut 70 2.0 version, but i could see maybe getting the ultra lite version at a later time. Unless Pomoly comes out with a curved ceiling version of this where i can have the same size canopy.

Service and quality This's not my first time I order products from Pomoly. The service and the quality/innovation of the products are top notch! El Gohary-van Loo The Netherlands

Does what it's designed to do!! So I am surprised to see so many negative reviews on here a out the stove. I've used mine tonnes of times and had no issues so I'll only talk about my experience. I have a pomoly T3 stove, titanium flue (solid), Yarn plus and a Stovehut 70. The stove is great, yes it gets hot underneath, but I assumed that was normal? I just protect the floor beneath it. It's holding it's integrity really well, had it a few years almost. The yarn plus is great, I wish it had better zips, in fairness they aren't broken but they look very weak and I'm not convinced they'll last (I may be wrong). The Stovehut 70 is such a cool tent, I haven't tried it in the rain yet which I know can be an issue! I'd say you're buying products that are 7/10 for quality at prices that are about as low as it goes. You can easily pay triple the prices for similar gear, expect good stuff, not amazing stuff and you won't be disappointed. It does what it's designed to do in my opinion!