Service and quality This's not my first time I order products from Pomoly. The service and the quality/innovation of the products are top notch! El Gohary-van Loo The Netherlands

HUSSAR TENT Great tent, excellent stove. The tents been great. The stove is everything I thought. Except for the the cheap paper case that tore up. Customer service will be the one area I’ve had zero support from though. I’ve reached out to customer service twice with a specific question, and both times they never responded. For me customer service is the most important part of any company’s branding. End of story. No customer representative backing their product up says volumes to me and my hard earned money. That that reason I will not shop with Pomoly moving forward. I’ll continue to enjoy the tent and stove for their remaining life span. But will shop with customer service based company next time.

Leo 2 and Traveller 3 Ordered a Leo 2 tent and not long after a traveller 3 stove to complete the setup. Great service and no additional costs on it arriving in the UK. Only used full the setup once, but all works well. No issues to report. Looking forward to heading out on the next adventure. 10/10 wouldn’t hesitate in buying from this company again, unless the wife finds out. cheers smiffysmc

WARNING ABOUT POMOLY HOT TENT STOVES. WARNING ABOUT POMOLY HOT TENT STOVES. TAKE EXTREAM CARE BUYING FROM THIS COMPANY AS TWO OF THE NEWEST ON SALE TITANIUM STOVES CAN CAUSE GROUND SURFACE FIRES/GROUND SHEET FIRE/FUMES DUE TO THE HEIGHT ISSUE FROM THE BASE TO THE GROUND. also EVEN AFTER FIRST BURN IN FACT FOURTH BURN STILL GIVES OFF FUMES RAISING AGAIN THE ISSUE OF THE BUILD GRADE TITANIUM. CHINEESE THE Dweller Max Wood Stove | Outdoor Fireplace for Hot Tent Camping | POMOLY 2022 New Arrival IS THE MAIN CONCERN AND AT JUST ON 500 USD HAS SAFETY ISSUES. POMOLY PROMOTE THIS AND OTHER STOVES VIA THERE FACEBOOK CAMPING SITE, HOWEVER THEY SENSOR ALL COMMENTS ENTERED SO ALL POINTS OF CONCERN ARE REMOVED AS THE ADMINS OF THE SITE ARE POMOLY MANAGEMENT. SEPTEMBER 2022 THE DATE OF THIS ENTRY AND THE REPLY FEB 2024. THAT SUMS THINGS UP . SINCE POMOLY HAVE TWICE SINCE CHANGED CHINESE SUPPLIERS WITH LIMITED SUCESS AND MORE IMPORTANTLY STOVE BURN TIME FUMES AND HEAT RADIATION CAUSING SURFACE AREA BURN ISSUES. FUMES , THIS IS STILL A MAJOR ISSUE DUE TO CHINESE GRADE TITANIUM BEING INFERIOR TO CORRECTLY GRADED TITANIUM, THEY BUY CHEAP AND SELL AT MARKET PRICE. OTHER ISSUES WITH THESE STOVES QUICKLY BECOME OBVIOUS AFTER PEOPLE GET PAST THE INITAL WOW FACTOR OF USING THEM FOR THE FIRST FEW TIMES. DOOR DISTORTION BEING THE MAIN ISSUE. THIS COMPANIES FACEBOOK SITE, THIS SITE HAS ADMINISTRATORS WHO ARE POMOLY MANAGEMENT AND CO OWNERS, SOME OF THE OTHERS IN THE ADMIN ARE NOT EMPLOYEES HOWEVER ARE PAID BY POMOLY IN GOODS. SO THE SITE IS BIAS. HAVING SAID THIS THE FACEBOOK SITE DOES OFFER FOR NEW PEOPLE TO THIS TYPE OF CAMPING SOME LIMITED ADVICE. PRODUCT WISE THIS CANT BE SAID AS THIS IS A SALES PAGE AND PROMOTIONAL SITE, THE ENTRY HERE FROM POMOLY IS ABOUT 2 YEARS LATE SO I AM VERY UNSURE WHY AT SUCH A LATE STAGE THEY DECIDED TO REPLY. FOR ANYBODY THINKING OF HOT TENT STOVE, AFTER TESTING MANY TYPES OF METAL AND TITANIUM STOVES, WOODS AND WALKER ARE MARKET LEADERS IN TERMS OF SAFETY, BUILD STRUCTURE AND QUALITY. POMOLY USING VARIOUS CHINESE COMPANIES WILL CONTINUE TO SELL INFERIOR GRADE QUALITY. HOT TENTING IS A GREAT EXPERIENCE , JUST TAKE CARE OF COMPANIES WHO SELL CHINESE GRADED ITEMS, ASK POMOLY SEE WHAT REPLY YOU GET, ASK THEM ALSO ON THEIR FACEBOOK SITE WHERE THE ITEMS ARE BUILT. TO POMOLY AS I TEST MOUNTAINEERING PRODUCTS AS YOU VERY WELL KNOW THIS AND WHO I AM, PROVE ME WRONG, SEND ME EITHER OF THE UNITS FOR TESTING , FULL VIDEO TEST WILL BE DONE AND POSTED FOR ALL TO SEE. THATS THE CHALLANGE AND WE BOTH KNOW THAT YOU CANT EVEN TWO YEARS LATER DUE TO GRADE ISSUES RE BURN TIMES.

I ordered 2 x Samsung A53...scammers I ordered 2 x Samsung A53. They use friends and family Paypal payment which prevents you from claiming your money back. Their customer support email address does not exit. I will ensure l make a public video onthis company...they are scammers