No product or communication!! Ordered on 12/8 with express shipping. Have not heard anything since. No responses to my inquiries. They have my money but I don't have the product or any communication. 12/31 update- received the product. Wish there was communication/responses about its tracking, like they said they would send.

WONDERFUL! 1) GREAT customer service! I had a couple questions and got them ALL answered within 5 minutes. (The phone # wasn't working, but the "Live Chat" worked perfect.) 2) The paints are smooth and cover very well. 3) The paint brush is...OK. I'm an artist, so will probably use mine instead. 4) The custom design (using my own photo) looks WONDERFUL! So nice to be able to paint from one of my favorite photos. 5) Paint bins were full. I'll come back & leave another comment when I'm all done. I've only painted the swatch guide so far.

Loved the two cute minis I received. Loved the two cute minis I received. The Sloth was perfect and paint in good shape. Unfortunately, the Flamingo’s paint was completely dried out. In their defense, I didn’t complain as I mixed my own from my professional supplies.

I was sent the preview for my painting I was sent the preview for my painting, and was allowed to ask for more details ! Someone (a human, not a bot !) discussed the possibility to improve the quality of the preview and gave me good advice, I am totally satisfied and looking forward to see the result ! Thank you Anaabanana

Frustrated with lack of communication I cannot get my order to move forward, lack of communication on how to do the recommendation upgrade to 48 colors, issues with website payment process, and finally had to pay through a PayPal request and they have my money and the process has stalled out! Update: August 19, 2023 Finally received communication and order is complete and being expedited. Rating will be adjusted when I actually receive it. To be continued…. Update #2 : September 15, 2023 My painting has arrived as ordered today, appears to be correct , tube it was sent in was bent so canvas is going to need to be ironed first. Condition of paints yet to be determined.