I was sent the preview for my painting I was sent the preview for my painting, and was allowed to ask for more details ! Someone (a human, not a bot !) discussed the possibility to improve the quality of the preview and gave me good advice, I am totally satisfied and looking forward to see the result ! Thank you Anaabanana

No product or communication!! Ordered on 12/8 with express shipping. Have not heard anything since. No responses to my inquiries. They have my money but I don't have the product or any communication. 12/31 update- received the product. Wish there was communication/responses about its tracking, like they said they would send.

I ordered a custom painting and when I… I ordered a custom painting and when I was having a hard time finding it I was able to message them and got instant responses. They recommended I upgrade to a bigger picture and more colors for it to look more realistic. I am very happy with the customer support. I can't wait to get my painting to start it.

Simply the Best! With the pandemic I was trying to find something new to do and found out about Aanabana.com from a video review from Melanie Creative Studio. I wanted something with meaning and ordered a custom painting of my puppies. So happy I did and having so much fun watching it coming to life. When I received the package it was wrapped really well and the canvas, paints and brushes are top quality. Just placed my 2nd order for 2 custom paintings and beyond happy with my purchases.

I ordered 4 kits on 12/30/23 I ordered 4 kits on 12/30/23. Besides the initial email confirming my purchase, I have received no updates since. I’ve sent emails and gotten no reply. I’ve done their “chat” where they indicate 24/7 availability and no bots (twice). Nothing. Website indicates shipping within 5 days. I’m working with PayPal to get my refund. Very disappointed.