The worst online shopping experience and by far the worst customer support! Received a complete wrong order. I have been in touch with customer support for over 2 months now and they just stopped responding all together. So I haven’t received items that I ordered, no refund, no more answers from customer support. I really don’t know what else to do than just start reviewing my experience - would give a 0 starts if I could! The worst online shopping experience so far!

Really disappointed with my order Really disappointed with my order. It came almost 3 weeks late, even after paying for fast delivery. I requested a refund well before it arrived but they didn't respond at all. After requesting again, they responded with a generic email that didn't actually respond to my request... They said it wasn't resellable but it's their most popular painting and not even opened so just overall - a poor service. Can't speak for the quality of the product as it hasn't been opened. Just wish I had the money back and went for one of their competitors. Will definitely next time.

Pleasantly suprised I was suggested this page by a friend, I bought without reading the reviews as I assumed my friend already had. Once I read the reviews I was upset and thought I’d have to claim the money back on my card as it was a scale. But I was delighted receive an updated tracking email saying my order was out for delivery and hours later it arrived. Quality matches the cost. And the companies communication was great. Would buy again.

Ridiculously bad quality of every part Ridiculously bad quality of paint and ‘professional’ extra bought brushed. Even after 4 layers of paint it’s not covered and extremely uneven. And I am a professional creative painter, but thought it would be a nice piece for relaxation. I ordered a 60x80 cm painting and a large easel was suggested. The easel is about 30 cm high… All in all a very expensive ridiculously bad purchase. Too bad I can’t add photos.

My rating is 4 stars due to the canvas… My rating is 4 stars due to the canvas and reference sheet's faint lines and numbers, which are tough to follow. Enhancing the print clarity could solve this issue.