Patricija
NLThe worst online shopping experience and by far the worst customer support! Received a complete wrong order. I have been in touch with customer support for over 2 months now and they just stopped responding all together. So I haven’t received items that I ordered, no refund, no more answers from customer support. I really don’t know what else to do than just start reviewing my experience - would give a 0 starts if I could! The worst online shopping experience so far!
Dale Janssen
GBI feel I was scammed by this company… I feel I was scammed by this company it’s been from february13 order date and no product and I can nut get them by phone or email beware of these crooks they have been paid and payment cleared my credit card Watch out or you may get scammed too
Dan
GBAbsolutely terrible customer service Absolutely terrible customer service. I paid extra $35 for an expedited shipping the week of Valentines day to do this together with my wife. I sent an email to customer service when it didn't arrive on a promised date of 3-5 days (it took 2 fricken weeks). They didn't respond for few days and stated the package is now on its way. When I asked for refund, they denied my request saying it's part of the overall fee and they apologized for the delay and expected me to understand that during the busy season there are going to be delays. Then, WHY HAVE THAT AS AN OPTION? I feel like I've been scammed and they have not responded to my emails for over a week. I'm spreading this review everywhere to warn potential buyers to not buy from this company. It's absolutely horrible practice with delays, poor quality of product, and one of the worst customer service I've experienced.
Js
GBPleasantly suprised I was suggested this page by a friend, I bought without reading the reviews as I assumed my friend already had. Once I read the reviews I was upset and thought I’d have to claim the money back on my card as it was a scale. But I was delighted receive an updated tracking email saying my order was out for delivery and hours later it arrived. Quality matches the cost. And the companies communication was great. Would buy again.
Wood Tile
BEFradulent Website / SCAM I placed an order on their website on the 25th of May, as a birthday present (#12620 ) - after almost 2 months (+35 email exchanges) I am still trying to recieve my order. I paid over 100$ ; and did not recieve any refund or the order. THIS WEBSITE IS AN ABSOLUTE SCAM, only Rose Mary from the US telling me they would follow up with the delivery partner (+/- 4 weeks ago) and still not update. Now they have compeltely stopped answering my emails. I will make sure to review this website on every corner of the internet to make sure other customers don't get scammed like I did.