Dale Janssen
GBI feel I was scammed by this company… I feel I was scammed by this company it’s been from february13 order date and no product and I can nut get them by phone or email beware of these crooks they have been paid and payment cleared my credit card Watch out or you may get scammed too
tym
GBTerrible business Terrible business. I have contacted Crafty by numbers several times with no response. I had ordered additional paints, paid for them and never received them. Do not deal with this company.
Alex Johnson
GBThe quality of the paints made the… The quality of the paints made the colors pop, ensuring a beautiful finish. I'm already looking forward to my next project with them. Highly recommended for their superior quality and stunning designs.
Dan
GBAbsolutely terrible customer service Absolutely terrible customer service. I paid extra $35 for an expedited shipping the week of Valentines day to do this together with my wife. I sent an email to customer service when it didn't arrive on a promised date of 3-5 days (it took 2 fricken weeks). They didn't respond for few days and stated the package is now on its way. When I asked for refund, they denied my request saying it's part of the overall fee and they apologized for the delay and expected me to understand that during the busy season there are going to be delays. Then, WHY HAVE THAT AS AN OPTION? I feel like I've been scammed and they have not responded to my emails for over a week. I'm spreading this review everywhere to warn potential buyers to not buy from this company. It's absolutely horrible practice with delays, poor quality of product, and one of the worst customer service I've experienced.
Geoff Vaughan
GBI wish I had read these reviews before… I wish I had read these reviews before ordering. I ordered a paint by numbers kit over 2 months ago and still waiting for it to arrive. The website has navigation for contact us via socials, email, online chat etc. However none of it exists. Try it. The only way is a form which I have filled in 8 times now. It goes unanswered. Avoid as I am still trying to get my money back.