Absolutely terrible customer service Absolutely terrible customer service. I paid extra $35 for an expedited shipping the week of Valentines day to do this together with my wife. I sent an email to customer service when it didn't arrive on a promised date of 3-5 days (it took 2 fricken weeks). They didn't respond for few days and stated the package is now on its way. When I asked for refund, they denied my request saying it's part of the overall fee and they apologized for the delay and expected me to understand that during the busy season there are going to be delays. Then, WHY HAVE THAT AS AN OPTION? I feel like I've been scammed and they have not responded to my emails for over a week. I'm spreading this review everywhere to warn potential buyers to not buy from this company. It's absolutely horrible practice with delays, poor quality of product, and one of the worst customer service I've experienced.

Avoid. Despite being shipped over a month ago, I still haven't received my package. It appears to be perpetually in transit.

My rating is 4 stars due to the canvas… My rating is 4 stars due to the canvas and reference sheet's faint lines and numbers, which are tough to follow. Enhancing the print clarity could solve this issue.

Absolutely terrible Absolutely terrible. It's been over three weeks and still waiting for the packages. DISCLAIMER: I found this out too late but the seller is just reselling from Alibaba so everything is coming from China and they are making massive profits. Don't buy from this place. You'll be stuck waiting forever and it's just not worth it. And they provide little to no communication from their side and won't give you a refund even though they have enough profits to do it for sure. Spread the word! This review probably won't be shown on their website they only show the high ones, wonder why.

Fradulent Website / SCAM I placed an order on their website on the 25th of May, as a birthday present (#12620 ) - after almost 2 months (+35 email exchanges) I am still trying to recieve my order. I paid over 100$ ; and did not recieve any refund or the order. THIS WEBSITE IS AN ABSOLUTE SCAM, only Rose Mary from the US telling me they would follow up with the delivery partner (+/- 4 weeks ago) and still not update. Now they have compeltely stopped answering my emails. I will make sure to review this website on every corner of the internet to make sure other customers don't get scammed like I did.