I wish I had read these reviews before… I wish I had read these reviews before ordering. I ordered a paint by numbers kit over 2 months ago and still waiting for it to arrive. The website has navigation for contact us via socials, email, online chat etc. However none of it exists. Try it. The only way is a form which I have filled in 8 times now. It goes unanswered. Avoid as I am still trying to get my money back.

Absolutely terrible Absolutely terrible. It's been over three weeks and still waiting for the packages. DISCLAIMER: I found this out too late but the seller is just reselling from Alibaba so everything is coming from China and they are making massive profits. Don't buy from this place. You'll be stuck waiting forever and it's just not worth it. And they provide little to no communication from their side and won't give you a refund even though they have enough profits to do it for sure. Spread the word! This review probably won't be shown on their website they only show the high ones, wonder why.

Really disappointed with my order Really disappointed with my order. It came almost 3 weeks late, even after paying for fast delivery. I requested a refund well before it arrived but they didn't respond at all. After requesting again, they responded with a generic email that didn't actually respond to my request... They said it wasn't resellable but it's their most popular painting and not even opened so just overall - a poor service. Can't speak for the quality of the product as it hasn't been opened. Just wish I had the money back and went for one of their competitors. Will definitely next time.

Scam Scam. Ordered a xmas present for my girlfriend over a month ago, did not receive anything. Not as much as an answere from Crafty either. Paid over 150 dollars. Absolute no shame this company.

The worst online shopping experience and by far the worst customer support! Received a complete wrong order. I have been in touch with customer support for over 2 months now and they just stopped responding all together. So I haven’t received items that I ordered, no refund, no more answers from customer support. I really don’t know what else to do than just start reviewing my experience - would give a 0 starts if I could! The worst online shopping experience so far!