Terrible business Terrible business. I have contacted Crafty by numbers several times with no response. I had ordered additional paints, paid for them and never received them. Do not deal with this company.

Fradulent Website / SCAM I placed an order on their website on the 25th of May, as a birthday present (#12620 ) - after almost 2 months (+35 email exchanges) I am still trying to recieve my order. I paid over 100$ ; and did not recieve any refund or the order. THIS WEBSITE IS AN ABSOLUTE SCAM, only Rose Mary from the US telling me they would follow up with the delivery partner (+/- 4 weeks ago) and still not update. Now they have compeltely stopped answering my emails. I will make sure to review this website on every corner of the internet to make sure other customers don't get scammed like I did.

I wish I had read these reviews before… I wish I had read these reviews before ordering. I ordered a paint by numbers kit over 2 months ago and still waiting for it to arrive. The website has navigation for contact us via socials, email, online chat etc. However none of it exists. Try it. The only way is a form which I have filled in 8 times now. It goes unanswered. Avoid as I am still trying to get my money back.

Pleasantly suprised I was suggested this page by a friend, I bought without reading the reviews as I assumed my friend already had. Once I read the reviews I was upset and thought I’d have to claim the money back on my card as it was a scale. But I was delighted receive an updated tracking email saying my order was out for delivery and hours later it arrived. Quality matches the cost. And the companies communication was great. Would buy again.

SCAM! SCAM!! They took my money and no product came. No response on my numerous emails.