The worst online shopping experience and by far the worst customer support! Received a complete wrong order. I have been in touch with customer support for over 2 months now and they just stopped responding all together. So I haven’t received items that I ordered, no refund, no more answers from customer support. I really don’t know what else to do than just start reviewing my experience - would give a 0 starts if I could! The worst online shopping experience so far!

My rating is 4 stars due to the canvas… My rating is 4 stars due to the canvas and reference sheet's faint lines and numbers, which are tough to follow. Enhancing the print clarity could solve this issue.

Pleasantly suprised I was suggested this page by a friend, I bought without reading the reviews as I assumed my friend already had. Once I read the reviews I was upset and thought I’d have to claim the money back on my card as it was a scale. But I was delighted receive an updated tracking email saying my order was out for delivery and hours later it arrived. Quality matches the cost. And the companies communication was great. Would buy again.

Ridiculously bad quality of every part Ridiculously bad quality of paint and ‘professional’ extra bought brushed. Even after 4 layers of paint it’s not covered and extremely uneven. And I am a professional creative painter, but thought it would be a nice piece for relaxation. I ordered a 60x80 cm painting and a large easel was suggested. The easel is about 30 cm high… All in all a very expensive ridiculously bad purchase. Too bad I can’t add photos.

I must be a lucky customer I ordered in late January and after seeing reviews on here I though oh well, won't see that money again. However my order arrived today and is good quality. The paint covers better than the cheap amazon paint by numbers, the canvas us better quality, it arrives rolled not folded, and the canvas print is shaded as well as numbered. This is an absolute genuine review and I was very surprised at what arrived, in a good way.