Alex Johnson
USThe quality of the paints made the… The quality of the paints made the colors pop, ensuring a beautiful finish. I'm already looking forward to my next project with them. Highly recommended for their superior quality and stunning designs.
Dan
USAbsolutely terrible customer service Absolutely terrible customer service. I paid extra $35 for an expedited shipping the week of Valentines day to do this together with my wife. I sent an email to customer service when it didn't arrive on a promised date of 3-5 days (it took 2 fricken weeks). They didn't respond for few days and stated the package is now on its way. When I asked for refund, they denied my request saying it's part of the overall fee and they apologized for the delay and expected me to understand that during the busy season there are going to be delays. Then, WHY HAVE THAT AS AN OPTION? I feel like I've been scammed and they have not responded to my emails for over a week. I'm spreading this review everywhere to warn potential buyers to not buy from this company. It's absolutely horrible practice with delays, poor quality of product, and one of the worst customer service I've experienced.
Chris Simmons
USAbsolutely terrible Absolutely terrible. It's been over three weeks and still waiting for the packages. DISCLAIMER: I found this out too late but the seller is just reselling from Alibaba so everything is coming from China and they are making massive profits. Don't buy from this place. You'll be stuck waiting forever and it's just not worth it. And they provide little to no communication from their side and won't give you a refund even though they have enough profits to do it for sure. Spread the word! This review probably won't be shown on their website they only show the high ones, wonder why.
NJL
GBI must be a lucky customer I ordered in late January and after seeing reviews on here I though oh well, won't see that money again. However my order arrived today and is good quality. The paint covers better than the cheap amazon paint by numbers, the canvas us better quality, it arrives rolled not folded, and the canvas print is shaded as well as numbered. This is an absolute genuine review and I was very surprised at what arrived, in a good way.
Lyke van der Schaft
NLRidiculously bad quality of every part Ridiculously bad quality of paint and ‘professional’ extra bought brushed. Even after 4 layers of paint it’s not covered and extremely uneven. And I am a professional creative painter, but thought it would be a nice piece for relaxation. I ordered a 60x80 cm painting and a large easel was suggested. The easel is about 30 cm high… All in all a very expensive ridiculously bad purchase. Too bad I can’t add photos.