Beautiful knives Beautiful knives Well packed and shipped promptly Much wider selection than Amazon, especially for the type I prefer. Also customer service very accommodating when I ordered incorrectly

No shipping info after 13 business days EDIT: RECEIVED MY ITEM and had a great customer service experience. Would definitely buy from here again! I haven't heard anything about the shipping of my knife (which is meant as a present) and even though it said international shipping would take between 5-10 business days, we are on 13 business days and I have yet to receive a tracking number or anything. Order ID: 151859 Purchased June 22nd I have emailed customer services yesterday but have not heard back.

Knife Merchant is a top notch company Knife Merchant is a top notch company. There was a slight problem with an order I placed for a knife and I called and spoke to David about it. While I had him on the line, I asked if it was too late to change from the petty knife I'd ordered to a Miyabi petty knife. He made it happen and due to the shipping delay on my original order, he gave me a price break on the Miyabi and shipped it via 2 day for free. I plan to return and buy several more Miyabi knives. While my new Miyabi is not the only Japanese knife I own it is the finest knife I've ever used.

Good selection and knowledgeable… Good selection and knowledgeable service of there products , the owner a chef is very helpful , free shipping when spend a certain amount and products were delivered pretty quickly . Recommend them for your culinary needs

A+ customer service I had a glitch with the online checkout but only took one phone call to remedy. The knife I ordered was delivered in short order with an incredible finishing hone on it and was ready to go straight out of the box. The knife was precisely as described in the online store and I could not be more pleased with the quality and attentive customer service. Will absolutely buy my future knives through them.