No shipping info after 13 business days EDIT: RECEIVED MY ITEM and had a great customer service experience. Would definitely buy from here again! I haven't heard anything about the shipping of my knife (which is meant as a present) and even though it said international shipping would take between 5-10 business days, we are on 13 business days and I have yet to receive a tracking number or anything. Order ID: 151859 Purchased June 22nd I have emailed customer services yesterday but have not heard back.

Good customer service I got the wrong item first time sent an email to inquire about an exchange and the customer service were prompt on answering and sending replacement of the right item and return laboe to send back the wrong one Thanks

Good selection and knowledgeable… Good selection and knowledgeable service of there products , the owner a chef is very helpful , free shipping when spend a certain amount and products were delivered pretty quickly . Recommend them for your culinary needs

I appreciated receiving the item in time I appreciated receiving the item in time for Christmas. There wasn't much extra time to get my order shipped and it arrived across the US in time with the extra $5 shipping fee.

Great Knives I've been a customer since the early 90's Used to be a chef in Las Vegas, now retired from professional cooking. I now only cook at home and back yard BBQ's. The Knife Merchant has all type of of cutleries and gadgets, This on-line knife shop is Da Best!!!