Karl Kramer
GBIve owned these knives for a few years Ive owned these knives for a few years. I did something stupid and chopped a tomahawk bone with the clever which severely damaged the knife. I’m still not sure why or how this happened. It’s not a butchers clever, it’s a fine edged Damascus chopping clever. Anyway, I thought about this and wondered if it could be repaired, so I wrote the company. Within 48 hours a new clever was on the way. No charge. Above and beyond all expectations! Hard to find such wonderful organizations with wonderful people taking care of customers. Thank you!
Grace
GBThese knives are both beautiful and… These knives are both beautiful and wonderful to use. The customer service at Knives Etcetera is amazing. I have been very pleased with the many knives I have purchased for myself and others.
Kristy
GBNot as expected. The color is disappointing. The wood has a yellow/orange undertone and looks very different than the photo. The magnet is good in the center but knives fall off the edges. It was also not well packed and arrived with scratched corners. I think this is not worth the cost and I do not recommend.
Chemodan
GBVery Disappointed in the quality of the steel! The good: Looks nice, good weight, well balanced. The Bad: After only 2 months of light use, dicing chicken breast and vegetables, the knife got a small chip in the blade. In comparison, my previous knife was a Mercer, that cost less than half of this one. In my over 10 years of using the Mercer, I Never got a single chip! Unfortunately, it's past the 30 day return window, so I am stuck with this poorly tempered knife. Knives Etcetera made it right by sending me a replacement knife.
Megan Stewart
GBExcellent birthday gift & customer service Purchased a knife as a birthday gift for my brother and he loves it! He really enjoys cooking and says that the quality is awesome. The customer service was also super impressive. Despite the loss of inventory of the specific knife that I wanted, they reached out to me and offered to send a different kind of knife and then also gave me a partial refund and was just super responsive and understanding! Will definitely purchase from here again!