Mark Supachana
GBIt was my fault..... I used my cleaver for the first time chopping a chicken with the bones still in. Wrong thing to do and, it says so on the website. (I missed that part) Anyway I significantly damaged my edge and emailed Knives Etc and admitted my dumbness. It doesn't hurt to ask so I did. "Is there anyway that I can get my knife replaced?" I received an email the next day that basically was shaking a finger at me (we told you on the website you cannot do that) and the message closed with a very kind, top notch customer service note that they would replace my knife and I pay shipping..!! What an awesome company..!!
Jon Gebhard
GBWow! Wow! I bought the 6 piece Damascus Steak Knife set and couldn’t be more pleased. These knives are SHARP, visually stunning, and very well made! Great customer service, too. When I made the purchase, I selected the wrong shipping type and I really needed expedited shipping. I contacted their CS team via email to see if it was possible to change my shipping method, and they replied within a few hours letting me know that my shipment was being upgraded free of charge. Will definitely be purchasing more of these knives for both myself and as gifts.
ed kelliher
GBBought the Wooden Knife Sheath Bought the Wooden Knife Sheath . Bought 6 for a set of steak knives. This is a must have to store the knives safely.
Mirko boulengier
GBQuality of steel is good Quality of steel is good, the serrated blade is extremely sharp and cuts through thick crust like butter. Although the steel being damascus is questionable not sure if it is etched or laser. The tang passes the wood handle so there is a sharp edge by the fingers. The wood handle’s are very nice. Overall for the price it is a really nice knife for cutting bread.
Ulisses Banuelos
GBAmazing set of knives Amazing set of knives. Will continue to purchase the rest of the matching set! Beautiful work, but most importantly, they will cut!