I have not received my knife yet and I… I have not received my knife yet and I was trying to find out where it was in the shipping/delivery process. There is no visibility into this process. I would expect a Tracking Number but instead they direct me to download/install another app on my phone which I don't want to do. This is no "delivered by" date either. I would consider this a huge gap in overall customer service

This is absolutely beautiful This is absolutely beautiful, brilliant and is more wonderful to use that could possibly be described but this - I gave as a gift the Chef's Knife - is a top product. It is really well-made, feels good to handle, is extremely proficient at all tasks so far and I look forward to learning how to care for it as me and my partner now share it because it's so great. Will be buying more in future for sure ! Great service also quick to deliver and great price and also the way it is packaged it perfect because to store and gift and yes. I would highly recommend.

Having accepted a £30.00 increase (30%)… Having accepted a £30.00 increase (30%) I was also disappointed to find that a sharpener/case was no longer included either. I've now ended up buying a sharpening stone, so total spend £195.00. The knife is lovely but I should have been thrilled after spending £130. Instead I was a little disappointed.

It was my fault..... I used my cleaver for the first time chopping a chicken with the bones still in. Wrong thing to do and, it says so on the website. (I missed that part) Anyway I significantly damaged my edge and emailed Knives Etc and admitted my dumbness. It doesn't hurt to ask so I did. "Is there anyway that I can get my knife replaced?" I received an email the next day that basically was shaking a finger at me (we told you on the website you cannot do that) and the message closed with a very kind, top notch customer service note that they would replace my knife and I pay shipping..!! What an awesome company..!!

Best clever ever Received my clever quicker then expected and it was beautiful. Came in a nice box and was really really sharp from the get go. Everyone is obsessing over it at work and have some envy. It’s perfect size for me too with having small hands for a female it fits perfectly. The balance is good and it’s a really strong knife. Feel very confident when using it, not overly intimidating.