I have not received my knife yet and I… I have not received my knife yet and I was trying to find out where it was in the shipping/delivery process. There is no visibility into this process. I would expect a Tracking Number but instead they direct me to download/install another app on my phone which I don't want to do. This is no "delivered by" date either. I would consider this a huge gap in overall customer service

Having accepted a £30.00 increase (30%)… Having accepted a £30.00 increase (30%) I was also disappointed to find that a sharpener/case was no longer included either. I've now ended up buying a sharpening stone, so total spend £195.00. The knife is lovely but I should have been thrilled after spending £130. Instead I was a little disappointed.

This is absolutely beautiful This is absolutely beautiful, brilliant and is more wonderful to use that could possibly be described but this - I gave as a gift the Chef's Knife - is a top product. It is really well-made, feels good to handle, is extremely proficient at all tasks so far and I look forward to learning how to care for it as me and my partner now share it because it's so great. Will be buying more in future for sure ! Great service also quick to deliver and great price and also the way it is packaged it perfect because to store and gift and yes. I would highly recommend.

Wow! Wow! I bought the 6 piece Damascus Steak Knife set and couldn’t be more pleased. These knives are SHARP, visually stunning, and very well made! Great customer service, too. When I made the purchase, I selected the wrong shipping type and I really needed expedited shipping. I contacted their CS team via email to see if it was possible to change my shipping method, and they replied within a few hours letting me know that my shipment was being upgraded free of charge. Will definitely be purchasing more of these knives for both myself and as gifts.

Rancher Girl and Her Knives I am a cook and a rancher and knives are an important part of my everyday life. That said, Theo has perfected an amazingly beautiful collection of knives and magnetic boards - and I am so happy I get to cut and chop and admire the beauty in these knives. Thank you.