Bill Baxter
GBI have not received my knife yet and I… I have not received my knife yet and I was trying to find out where it was in the shipping/delivery process. There is no visibility into this process. I would expect a Tracking Number but instead they direct me to download/install another app on my phone which I don't want to do. This is no "delivered by" date either. I would consider this a huge gap in overall customer service
Mirko boulengier
GBQuality of steel is good Quality of steel is good, the serrated blade is extremely sharp and cuts through thick crust like butter. Although the steel being damascus is questionable not sure if it is etched or laser. The tang passes the wood handle so there is a sharp edge by the fingers. The wood handle’s are very nice. Overall for the price it is a really nice knife for cutting bread.
David
GBHaving accepted a £30.00 increase (30%)… Having accepted a £30.00 increase (30%) I was also disappointed to find that a sharpener/case was no longer included either. I've now ended up buying a sharpening stone, so total spend £195.00. The knife is lovely but I should have been thrilled after spending £130. Instead I was a little disappointed.
Chemodan
GBVery Disappointed in the quality of the steel! The good: Looks nice, good weight, well balanced. The Bad: After only 2 months of light use, dicing chicken breast and vegetables, the knife got a small chip in the blade. In comparison, my previous knife was a Mercer, that cost less than half of this one. In my over 10 years of using the Mercer, I Never got a single chip! Unfortunately, it's past the 30 day return window, so I am stuck with this poorly tempered knife. Knives Etcetera made it right by sending me a replacement knife.
David Picton
GBI’ve recently bought my whetstone I’ve recently bought my whetstone. From order to receipt went through so quickly. A quality whetstone from a quality company. I will definitely be returning to Knives Etceter for their knife collection. I’m a very happy customer 👍