Janet
GBMAGNETIC KNIFE BOARD WORKS WELL The magnetic knife board works very well. Unlike other reviewers, I find it holds the knives very well. Their customer service is above excellent. I was amazed with my experience with them. The knives are nice quality, but I was disappointed in the edge they arrived with. To be fair, I’m comparing them to my Wusthof knives, but I thought they would have a better edge upon arrival.
Mark Supachana
GBIt was my fault..... I used my cleaver for the first time chopping a chicken with the bones still in. Wrong thing to do and, it says so on the website. (I missed that part) Anyway I significantly damaged my edge and emailed Knives Etc and admitted my dumbness. It doesn't hurt to ask so I did. "Is there anyway that I can get my knife replaced?" I received an email the next day that basically was shaking a finger at me (we told you on the website you cannot do that) and the message closed with a very kind, top notch customer service note that they would replace my knife and I pay shipping..!! What an awesome company..!!
David
GBHaving accepted a £30.00 increase (30%)… Having accepted a £30.00 increase (30%) I was also disappointed to find that a sharpener/case was no longer included either. I've now ended up buying a sharpening stone, so total spend £195.00. The knife is lovely but I should have been thrilled after spending £130. Instead I was a little disappointed.
Jacquelyn
GBMy husband loves his knives My husband loves his knives. They are super sharp and gorgeous! Shipping was prompt and delivered on time. I had a question and customer service was amazing! Definitely recommend this company. I will be buying from here again.
Karl Kramer
GBIve owned these knives for a few years Ive owned these knives for a few years. I did something stupid and chopped a tomahawk bone with the clever which severely damaged the knife. I’m still not sure why or how this happened. It’s not a butchers clever, it’s a fine edged Damascus chopping clever. Anyway, I thought about this and wondered if it could be repaired, so I wrote the company. Within 48 hours a new clever was on the way. No charge. Above and beyond all expectations! Hard to find such wonderful organizations with wonderful people taking care of customers. Thank you!