Bill Baxter
GBI have not received my knife yet and I… I have not received my knife yet and I was trying to find out where it was in the shipping/delivery process. There is no visibility into this process. I would expect a Tracking Number but instead they direct me to download/install another app on my phone which I don't want to do. This is no "delivered by" date either. I would consider this a huge gap in overall customer service
Janet
GBMAGNETIC KNIFE BOARD WORKS WELL The magnetic knife board works very well. Unlike other reviewers, I find it holds the knives very well. Their customer service is above excellent. I was amazed with my experience with them. The knives are nice quality, but I was disappointed in the edge they arrived with. To be fair, I’m comparing them to my Wusthof knives, but I thought they would have a better edge upon arrival.
David Picton
GBI’ve recently bought my whetstone I’ve recently bought my whetstone. From order to receipt went through so quickly. A quality whetstone from a quality company. I will definitely be returning to Knives Etceter for their knife collection. I’m a very happy customer 👍
David
GBHaving accepted a £30.00 increase (30%)… Having accepted a £30.00 increase (30%) I was also disappointed to find that a sharpener/case was no longer included either. I've now ended up buying a sharpening stone, so total spend £195.00. The knife is lovely but I should have been thrilled after spending £130. Instead I was a little disappointed.
Chemodan
GBVery Disappointed in the quality of the steel! The good: Looks nice, good weight, well balanced. The Bad: After only 2 months of light use, dicing chicken breast and vegetables, the knife got a small chip in the blade. In comparison, my previous knife was a Mercer, that cost less than half of this one. In my over 10 years of using the Mercer, I Never got a single chip! Unfortunately, it's past the 30 day return window, so I am stuck with this poorly tempered knife. Knives Etcetera made it right by sending me a replacement knife.