David
GBHaving accepted a £30.00 increase (30%)… Having accepted a £30.00 increase (30%) I was also disappointed to find that a sharpener/case was no longer included either. I've now ended up buying a sharpening stone, so total spend £195.00. The knife is lovely but I should have been thrilled after spending £130. Instead I was a little disappointed.
Phoebe Spikes
GBThis is absolutely beautiful This is absolutely beautiful, brilliant and is more wonderful to use that could possibly be described but this - I gave as a gift the Chef's Knife - is a top product. It is really well-made, feels good to handle, is extremely proficient at all tasks so far and I look forward to learning how to care for it as me and my partner now share it because it's so great. Will be buying more in future for sure ! Great service also quick to deliver and great price and also the way it is packaged it perfect because to store and gift and yes. I would highly recommend.
Karl Kramer
GBIve owned these knives for a few years Ive owned these knives for a few years. I did something stupid and chopped a tomahawk bone with the clever which severely damaged the knife. I’m still not sure why or how this happened. It’s not a butchers clever, it’s a fine edged Damascus chopping clever. Anyway, I thought about this and wondered if it could be repaired, so I wrote the company. Within 48 hours a new clever was on the way. No charge. Above and beyond all expectations! Hard to find such wonderful organizations with wonderful people taking care of customers. Thank you!
Mark Supachana
GBIt was my fault..... I used my cleaver for the first time chopping a chicken with the bones still in. Wrong thing to do and, it says so on the website. (I missed that part) Anyway I significantly damaged my edge and emailed Knives Etc and admitted my dumbness. It doesn't hurt to ask so I did. "Is there anyway that I can get my knife replaced?" I received an email the next day that basically was shaking a finger at me (we told you on the website you cannot do that) and the message closed with a very kind, top notch customer service note that they would replace my knife and I pay shipping..!! What an awesome company..!!
Jacquelyn
GBMy husband loves his knives My husband loves his knives. They are super sharp and gorgeous! Shipping was prompt and delivered on time. I had a question and customer service was amazing! Definitely recommend this company. I will be buying from here again.