Bill Baxter
GBI have not received my knife yet and I… I have not received my knife yet and I was trying to find out where it was in the shipping/delivery process. There is no visibility into this process. I would expect a Tracking Number but instead they direct me to download/install another app on my phone which I don't want to do. This is no "delivered by" date either. I would consider this a huge gap in overall customer service
stacey seddon
GBBest clever ever Received my clever quicker then expected and it was beautiful. Came in a nice box and was really really sharp from the get go. Everyone is obsessing over it at work and have some envy. It’s perfect size for me too with having small hands for a female it fits perfectly. The balance is good and it’s a really strong knife. Feel very confident when using it, not overly intimidating.
Megan Stewart
GBExcellent birthday gift & customer service Purchased a knife as a birthday gift for my brother and he loves it! He really enjoys cooking and says that the quality is awesome. The customer service was also super impressive. Despite the loss of inventory of the specific knife that I wanted, they reached out to me and offered to send a different kind of knife and then also gave me a partial refund and was just super responsive and understanding! Will definitely purchase from here again!
Grace
GBThese knives are both beautiful and… These knives are both beautiful and wonderful to use. The customer service at Knives Etcetera is amazing. I have been very pleased with the many knives I have purchased for myself and others.
Chemodan
GBVery Disappointed in the quality of the steel! The good: Looks nice, good weight, well balanced. The Bad: After only 2 months of light use, dicing chicken breast and vegetables, the knife got a small chip in the blade. In comparison, my previous knife was a Mercer, that cost less than half of this one. In my over 10 years of using the Mercer, I Never got a single chip! Unfortunately, it's past the 30 day return window, so I am stuck with this poorly tempered knife. Knives Etcetera made it right by sending me a replacement knife.