Jon Gebhard
GBWow! Wow! I bought the 6 piece Damascus Steak Knife set and couldn’t be more pleased. These knives are SHARP, visually stunning, and very well made! Great customer service, too. When I made the purchase, I selected the wrong shipping type and I really needed expedited shipping. I contacted their CS team via email to see if it was possible to change my shipping method, and they replied within a few hours letting me know that my shipment was being upgraded free of charge. Will definitely be purchasing more of these knives for both myself and as gifts.
Jacquelyn
GBMy husband loves his knives My husband loves his knives. They are super sharp and gorgeous! Shipping was prompt and delivered on time. I had a question and customer service was amazing! Definitely recommend this company. I will be buying from here again.
Chemodan
GBVery Disappointed in the quality of the steel! The good: Looks nice, good weight, well balanced. The Bad: After only 2 months of light use, dicing chicken breast and vegetables, the knife got a small chip in the blade. In comparison, my previous knife was a Mercer, that cost less than half of this one. In my over 10 years of using the Mercer, I Never got a single chip! Unfortunately, it's past the 30 day return window, so I am stuck with this poorly tempered knife. Knives Etcetera made it right by sending me a replacement knife.
Ulisses Banuelos
GBAmazing set of knives Amazing set of knives. Will continue to purchase the rest of the matching set! Beautiful work, but most importantly, they will cut!
Mark Supachana
GBIt was my fault..... I used my cleaver for the first time chopping a chicken with the bones still in. Wrong thing to do and, it says so on the website. (I missed that part) Anyway I significantly damaged my edge and emailed Knives Etc and admitted my dumbness. It doesn't hurt to ask so I did. "Is there anyway that I can get my knife replaced?" I received an email the next day that basically was shaking a finger at me (we told you on the website you cannot do that) and the message closed with a very kind, top notch customer service note that they would replace my knife and I pay shipping..!! What an awesome company..!!