Just received replacement pepper mill Just received replacement pepper mill. Replacement covered by lifetime warranty. No questions asked and even though claim was made over the Christmas period arrived in record time. Thank you so much.

Had a Cole & Mason pepper mill and the… Had a Cole & Mason pepper mill and the bottom fell out, so appealed to them and they gave me not only a new one, but a salt pot as well! Above and beyond!

Excellent service response Our pepper mill stopped working and when looking for a replacement found that the mechanism had a lifetime guarantee. Sent an email expecting to find weren't covered but happy to say got a prompt reply. Had to provide some pictures, confirm the problem and delivery details. Was notified within 30minutes that a replacement would be sent, haven't received it yet as just been notified - excellent response and well done

Excellent Product… After many years of purchasing salt and pepper grinders and being unable to get a decent set that did the job, we bought a set from Cole and Mason. It is truly excellent, very well made and works brilliantly. Worth paying the extra money for quality!

Salt and Pepper Mills Very efficient with my order and received goods quickly. All was well packed. Very happy with my purchase! Beautiful salt and pepper mills (Derwent), very solid, eye pleasing and smooth to use. Got them in the sale too at a fabulous price.