Had a slight issue with a pestle and… Had a slight issue with a pestle and mortar that I received as a birthday present. Having contacted Cole & Mason I was extremely impressed with the quick and efficient responses I received. Issue was sorted within a week - wonderful customer service. Would highly recommend.

Excellent after care service I recently made a guarantee claim and so far it has been handled smoothly. I am very impressed with the customer service and highly recommend this company who has an excellent after care service. Thank you.

First rate product Really good product; excellent service. A lovely pepper mill at the meal table! This company looks very interesting and definitely worth supporting.

Salt and Pepper Mills Very efficient with my order and received goods quickly. All was well packed. Very happy with my purchase! Beautiful salt and pepper mills (Derwent), very solid, eye pleasing and smooth to use. Got them in the sale too at a fabulous price.

Just received replacement pepper mill Just received replacement pepper mill. Replacement covered by lifetime warranty. No questions asked and even though claim was made over the Christmas period arrived in record time. Thank you so much.